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SMS, Texting and Messaging Blog NotePage SMS, Texting and Messaging Blogs

11/05/2018 PageGate Filter Pack

The PageGate Filter Pack is an add-on that allows for message processing, substitution and filtering.

The PageGate Filter Pack is used in conjunction with the Command Line ASCII Interface, enabling PageGate to pass all messages through a customizable filter. This gives PageGate the power to completely reformat the contents of, or extract data from the original message text. Extracting message data from textual data formats like HTML, XML, JSON, etc. is possible using the Filter Pack.

The Filter Pack also support logic operations, allowing for variable output conditional on the content of the original message. In addition, the Filter Pack supports a powerful RegEx (regular expression) engine, opening the possibility of data extraction from just about any data file format.

PageGate Filter Pack


11/30/2018 How Soderlin Plumbing, Heating and Air Uses PageGate

Soderlin Plumbing, Heating & Air uses PageGate to communicate with employees on a group or individual basis. It is easier and quicker to type a quick text through the software than to send a regular text from a cell phone. Additionally PageGate maintains a log of all messages so that there is a record of all communications.


Soderlin Plumbing, Heating & Air uses PageGate daily to communicate with their service technicians.


11/28/2018 The Command Line / ASCII - Text API is one of several ways that PageGate can accept incoming messages

The Command Line ASCII Text API is capable of monitoring a directory or a series of directories on the local hard drive or across the network, for an ASCII/text file output. The interface also provides a command line interface (executable) for other applications to use. The messages can then be formatted or directed to mobile phones or wireless devices.

The Text API allows many 'off the shelf' and custom applications, such as network monitoring applications, computer aided dispatch applications, building control software and many others, to deliver messages when specified events occur or thresholds are met.

The Command Line / ASCII - Text API is one of several ways that PageGate can accept incoming messages


11/26/2018 Steps to Use Motorola On-Site Paging Terminals with PageGate

PageGate has multiple methods of being integrated with Motorola's on-site paging solutions as it can output to a Motorola paging transmitter by using the TAP protocol and it can also receive input from a Motorola paging transmitter by using the GetTAP receiver module.

Steps to Use Motorola On-Site Paging Terminals with PageGate


11/23/2018 PageGate Web API - Web Server and CGI Interface - GetWeb

Send text messages via webpages. The PageGate Web API allows clients to dispatch messages from a webpage on their webserver. PageGate's web interface supports many types of web pages including single, group, multi-page, drop down lists and ad-hoc type web pages. The web pages can be set up using templates.

PageGate Web API - Web Server and CGI Interface - GetWeb


11/21/2018 Tuft Health Plan Uses Text Messaging

Tufts Health Plan uses PageGate as a backup option to send emergency notification to personnel.

Tuft Health Plan Uses Text Messaging


11/19/2018 Integrating PageGate with Google Hangouts

PageGate can easily be configured to send messages through Google Hangouts with the XMPP protocol!

Integrating PageGate with Google Hangouts


11/16/2018 Using GSM -AT to Send Text Messages

PageGate supports communicating with wireless hardware (i.e. modems, phones, routers, etc.) that support the AT Command Set as defined in the GSM specification. This includes the vast majority of cellular/mobile/wireless modems available today.

Using a wireless modem, wireless router, or other similar hardware can be the most reliable and efficient method to deliver SMS text messages. Wireless hardware removes an organization's reliance on an active Internet connection, or other wired connection when sending messages. Another advantage is that the only piece of information necessary to deliver messages via a wireless modem, is the recipient's phone number.

Global System for Mobile communication AT Command Set


11/14/2018 How Text Messaging Improves Hotel Staff Efficiency

When a guest stays at your hotel, you’re not just offering them a room or a place to sleep — you are providing an experience. Everything from the unique design of your hotel, to the personalized service you provide plays a pivotal role in creating this experience. However, even after you have gone the extra mile to create a memorable experience for your guests, if your staff isn’t efficient, you’ll be memorable for all the wrong reasons.

Outdated processes and antiquated technology burn precious time and resources, inhibiting hotel staffs ability to be productive and focus on delivering a great guest experience. Because of this, hotels have been increasingly turning to a technology that we all have at our disposal: text messaging.

While it may seem like a mundane technology for us, texting is an extremely powerful tool for hotels for its unique ability to improve a multitude of areas — from service to collecting guest feedback and even increasing positive reviews. There are also three key ways that text messaging can improve staff efficiency:

complete article


11/12/2018 How Text Message Communication Improves Patient Outreach

The process, which ideally would be marked with efficiency and high patient engagement levels, too often left patients and providers stuck in a back and forth of phone calls.

For years, Hambsh and his colleagues called patients to manage appointments. Phone lines would get tied up with schedulers making up to 500 calls a day trying to get patients into the clinic, or patients trying to cancel or reschedule their appointments.

complete article


11/08/2018 Text Messaging Software for Oil, Gas and Petrochemical Industries

Text messaging software is used a variety of ways in the oil, gas and petrochemical industries.

Text Messaging Software for Oil, Gas and Petrochemical Industries


11/06/2018 How to Integrate PageGate?

NotePages software can easily be integrated into existing complimentary software and hardware product lines.

How to Integrate PageGate


11/04/2018 Steps to Use Fedena School ERP with PageGate

PageGate can be integrated with Fedena School ERP by having Fedena School ERP reference PageGates Web API.

PageGates GetWeb can be tied to IIS (intranet or internet) to provide a CGI executable for Fedena to use.

Steps to Use Fedena School ERP with PageGate


11/02/2018 How is PageGate Used in the Legal and Judicial Industry?

Text messaging is used a variety of ways in correctional facilities, courts, and legal firms. Some of the industry specific uses for PageGate include:

~ Critical Security Alerts
~ Emergency Notifications
~ Returned Verdict Notifications
~ Notification of Schedule Changes
~ Notification of Need to Report for Jurors
~ Routine Staff Communication
~ Alerts on New Evidence

How is PageGate Used in the Legal and Judicial Industry?


10/31/2018 Learn How INOVA Federal Credit Union Uses

INOVA Federal Credit Union.uses PageGate to communicate job statuses from their core system to operators when they run batch processing.

This makes INOVA Federal Credit Unions day to day business operations smoother because they don't have to dedicate resources to literally sit and watch batch processing.

Learn How INOVA Federal Credit Union Uses PageGate


10/29/2018 Integration Methods for Public Safety

There are many different ways to integrate PageGate with other programs and hardware and these forms of integration are invaluable to Public Safety and Emergency Management Systems because it allows you to send pages to pagers, SMS to cell phones, Email to email addresses or any combination of the three. It's a fairly easy process but knowing how to integrate with our software is a key step in understanding what's going to be best for your environment.

Integration Methods for Public Safety


10/26/2018 Integrating MultiTech Cellular Modems with PageGate - Send Text and SMS Messages using MultiTech Cellular Modems

PageGate has built in support for cellular modems, allowing it to use them to send and receive SMS messages with the same method that a cell phone uses rather than relying on an internet connection.

Integrating MultiTech Cellular Modems with PageGate - Send Text and SMS Messages using MultiTech Cellular Modems


10/24/2018 Send Text and SMS Messages Using TweetyMail

The first step is to configure an email address on Tweetymail, Twittermail or your preferred email-to-twitter platform. Typically speaking, you'll need to create an account with their service, log in and link an email address to your Twitter account.

Send Text and SMS Messages Using TweetyMail


10/22/2018 Steps to Send Text and SMS Messages to Bandwidth

PageGate can be easily integrated with Hytera CAD by using the GetMail module to receive email notifications from Hytera and process them in to SMS messages to recipients' cell phones, pages to their pagers or many other output methods.

To have Hytera email information to PageGate, you will first need to configure a sub-domain off of your main email domain and redirect the MX record of the sub-domain to the IP address of the PageGate computer.

Steps to Send Text and SMS Messages to Bandwidth


10/19/2018 Physical vs Virtual Cellular Infrastructure: The Pros and Cons

Cellular hardware comes in three varieties: cellular modem, router and gateway.

Cellular modems are physical devices that typically connect to a system through USB or RS-232. These devices aren't virtualized by default but can be virtualized with the aid of a COM port virtualizer. Cellular routers and gateways can natively be accessed by IP.

Physical vs Virtual Cellular Infrastructure: The Pros and Cons


10/17/2018 How to Use Cellular Modem for Delivery Video Tutorial

There are many different makes and models of cellular modem. There are those made by Multitech, Airlink and Huawei (pronounce: wah-way), just to name a scant few, and there are dozens and dozens of models you could use. There are really only two things that matter.

How to Use Cellular Modem for Delivery Video Tutorial


10/15/2018 Send Text and SMS Messages from Tyler Technologies CAD

Follow these steps to use Tyler Technoglogies CAD with PageGate:

Tyler Technologies CAD uses PageGate's GetAscii module to pass messages to PageGate for delivery.

Send Text and SMS Messages from Tyler Technologies CAD


10/12/2018 How Text Messaging Works & How SMS Works

Messages can be sent to pagers, cell phones or other devices any number of ways.

How Text Messaging Works & How SMS Works


10/10/2018 How Message Volume Impacts Cellular Hardware

Cellular hardware is, by far, the fastest and most reliable method of sending SMS with PageGate. However, the hardware itself has its own limitations on how fast it can push the traffic to the outside world.

Typically speaking, cellular hardware will be able to accept one message for delivery every 2 or 3 seconds, which means that the upper delivery rate on most cellular hardware is between 20 and 30 messages per minute. If you try to push more traffic than the device is capable of handling, you'll receive a CMS Error 500 indicating that the device has been overloaded and that can cause message delivery headaches like missed messages.

How Message Volume Impacts Cellular Hardware


10/08/2018 Integrating Rapid7 Logentries with PageGate

PageGate can be easily integrated with Rapid7s Logentries by using PageGate's GetMail interface.

GetMail gives PageGate the ability to receive an email and translate that in to an SMS, page, update to a web API, etc, and Logentries has the ability to send an email when an alert needs to be sent.

Integrating Rapid7 Logentries with PageGate


10/05/2018 PageGate Message Notification

If you own the GetMail module, you can configure PageGate to email you a notification any time a message succeeds or fails in the program.

When a message is successfully delivered, PG looks for a file named successnotifylist.txt in the PG program folder. This file can contain a list of email addresses that will receive notification that the message was successful. You can use the special value %Sender% on one of the lines to have the sender of the message in the list.

PageGate Message Notification


10/03/2018 Learn About Using Cellular Hardware (Modems/Routers/Gateways) for Sending Text Messages

Cellular hardware is the single most reliable and efficient method of delivering SMS with PageGate. By using cellular hardware, you're removing PageGate's reliance on your internet connection to deliver your messages which means that your internet connection could go down and your messages would still be delivered. It's also important to note that using cellular hardware also allows you to receive replies to your messages, which means you can configure a two-way messaging system with SMS.

SMS capable cellular hardware comes in three varieties: cellular modem, router and gateway.


Learn About Using Cellular Hardware (Modems/Routers/Gateways) for Sending Text Messages


10/01/2018 Top Carrier Settings for Sending Text Messages

Easily access the settings for sending text messages with carriers and the protocols supported.

Top Carrier Settings for Sending Text Messages


09/30/2018 How to Configure NotePage's Android SMS Gateway App Video Tutorial

The first step is to go to the Google Play store on your Android phone.

Once there, search for NotePage SMS.

In the search results, you should see NotePage SMS Gateway. Select that option.

When presented with the NotePage SMS Gatway app scree, select Install.

You’ll then be prompted with a screen that explains what the SMS Gateway app will need access to on the phone. Select Accept.

After the app has been downloaded and installed, you should have an icon for it on your smartphone. Select the app to open it.

How to Configure NotePage's Android SMS Gateway App Video Tutorial


09/28/2018 Appointment Reminders via Text Message

Two-thirds of healthcare organizations use text messages for patient appointment reminders, in many cases meeting patient preferences for office communication, according to a recent Medical Group Management Association poll.

The poll of over 1,600 healthcare organizations found that 66 percent of organizations have adopted text message technology to send appointment reminders to their patients. In many cases, text message adoption came at the behest of a clinic’s patient populations.

While most organizations use text messages exclusively for appointment confirmation, a small few allow patients to confirm, cancel, or request a reschedule via text.

complete article


09/26/2018 5 Ways to Improve Customer Retention with Text Messaging

●        Text messaging has a 45% response rate, while emails have a measly 6% response rate.
●        About 30% of consumers interact with a brand via text messages.
●        According to mobile marketing, 95 to 98% of the texts are read immediately after the receipt.
●        Customers are spending five times longer messaging (texting) every day as compared to voice calls and this stands true across all demographics.
●        As per a survey, 7 in 10 millennials prefer to communicate through text messages and the younger Gen Z groups.


complete article


09/24/2018 Why We Hate Using Email but Love Texting

But as short message service (SMS) and other forms of text messaging have grown to become such a core part of the way we interact with each other, they have done so at the expense of the form of digital communication that preceded it —­ email.

complete article


09/19/2018 Interesting Study Regarding the Behavior of Texting - Why Are People Dependent on Texting?

According to Dr. Andrew Ledbetter, there are five attitudes people can hold about online communication. People vary on how much they hold each of these five attitudes. Those variations can come from the way a person grew up communicating with their family or that person’s competence or skill at communicating with others.

1. The attitude of self-disclosure refers to the anxiety people may have about sharing personal and private information online.
2. The attitude of apprehension refers to feelings of dread or fear of communicating online.
3. The attitude of miscommunication refers to beliefs about how common misunderstandings and conflict are when communicating online because online communication makes it difficult for people to understand one another.

complete article


09/17/2018 Text Messaging Added to Legislation

In a ruling that increases liability for companies that use text messaging for marketing or communicating with customers, the U.S. Court of Appeals for the Ninth Circuit adopted an expansive definition of what constitutes an automatic telephone dialing system—or ATDS—under the Telephone Consumer Protection Act. In Marks v. Crunch San Diego, the court held that any equipment that has the capacity to dial numbers from a stored list, such as a database of numbers, is an ATDS under the TCPA. The Sept. 20 ruling creates a split among the Courts of Appeals as to the scope of the TCPA that could lead to resolution by the Supreme Court.

The Telephone Consumer Protection Act
The TCPA prohibits unsolicited calls advertising property, goods, or services using an ATDS and prerecorded messages to residential and cellular phones. The Federal Communications Commission has interpreted the TCPA’s restriction to apply to both voice calls and text calls to wireless numbers, including text messages.
complete article


09/14/2018 One in three US teens text while driving, survey shows

One in three teen drivers in the US text while driving, new survey data suggest. And the number may be higher in states where teens start driving at younger ages.

Researchers surveyed 101,397 teens age 14 and up, from 35 states, who had driven a vehicle in the past 30 days. All but one of the states had banned text messaging for drivers under age 21. Still, 38% of the teens said they had texted while driving at least once.

complete article


09/12/2018 Text Messaging for Diabetes Care

Q: What are some considerations for implementing or sustaining the use of a text messaging program?

A: There are different options. Providers can design their own text messaging program and have a server push the text messages out to their patients. Our approach was to partner with a technology partner. A technology partner can be a university, business, or nonprofit organization. They have the platform; the technology, and we received training.

An important aspect to consider with a text messaging program is how to sustain patient engagement. You don’t want text messages to become a nuisance. We found that having a variety of text messages is very important. Not only were patients getting reminders about things they should consider doing, such as exercising or taking their medications, but we also sent quizzes.

complete article


09/12/2018 LOL? BRB? Mom proposes alternative text lingo for parents of millennials

As the parent of three millennials, I pride myself on knowing voice mail is out, texting is in. Small-talk texting is out. Getting to the point is in.

You could call me hipster communicator mom.

complete article


09/03/2018 Tracking Animals with SMS

Oftentimes, we think of the conservation of the old as incongruous with the use of newer technology like mobile devices. This is far from the case; in fact, GPS technology is being combined with text messaging to track both wildlife and livestock, a useful tool to keep an eye on both the farm animals we depend on and the increasing number of endangered or threatened species.

One device conservationalists are using to keep tabs on wildlife is cellular GPS collars. Cellular collars are affixed to animals, which then use GPS to calculate the animal's coordinates. This information is relayed to researchers via SMS. The frequency of text message updates can be controlled by the researchers. When an animal wearing a collar moves out of cellular range, a beacon transmitter is automatically activated, using radio tracking to monitor the animal's location.

Tracking Animals with SMS


08/31/2018 Text Me to Church: How SMS Helps Religion

One church in Illinois is notably using text messaging to resolve a problem. St. Thomas the Apostle Catholic Church, located in Crystal Lake near Chicago, has noticed a sharp increase in the number of attendants only during major Christian holidays, and hopes to retain those who come only on days like Christmas and Easter. The church has adopted texting as a means of encouraging these followers to come to other services.

Text Me to Church: How SMS Helps Religion


08/29/2018 How Utilities Are Using Text Messaging

Good customer service is adaptable, responding to customers' needs as they develop and change. For this reason, companies across industries are incorporating SMS into their customer service as texting rises as a preferred mode of communication, even across age groups. This holds very true in utilities, where communication with customers is essential. Texting can provide utilities with a boost in quality of service and customer satisfaction by pushing it a step further into the 21st century.

Utilities companies need to keep in contact with customers about important information such as billing, and events like deadlines or interruptions in service such as power outages or severe weather. Additionally, customers need a fast and reliable line of contact with utilities providers in the event of a service failure. Texting offers just that.

How Utilities Are Using Text Messaging


08/27/2018 How Your Phone Can Make Driving Safer

As much as we love our phones, their widespread use has a number of negative consequences, and the fact that almost one in four car collisions involve cell phones is a particularly grave one. However, many innovators have responded to this danger, developing technologies that aim to reduce the role of cell phones in distracted driving. These devices and applications serve to build understanding of the perils of distracted driving as well as to fight drivers' urges to use their phones on the road.

How Your Phone Can Make Driving Safer


08/24/2018 How Construction Firms are Using Text Messaging

Texting has become a major mode of communication and coordination for many workplaces, allowing colleagues to exchange information rapidly and effectively. While SMS is of great aid to office environments, firms with more widely distributed work sites could benefit even more from the extensive and efficient communication network that texting affords. Construction firms are no exception, where text messaging is put to task as an effective way of keeping employees up to date and safe.

How Construction Firms are Using Text Messaging


08/22/2018 Twilio - Send Text and SMS Messages Through Twilio

PageGate can be easily configured to pass messages through Twilios service by using Twilio's REST API to pass HTTP POST requests.

Twilio - Send Text and SMS Messages


08/20/2018 Cell Phone Use in Natural Disasters and How to Conserve Battery Life

Cell phones are now very common in the Western world and have become increasingly more important in a crisis. There are a number of different ways that cell phones can be  extremely helpful in an emergency situation, as a result it is important that the cell phone be operational and have power in the event it is needed.

Cell Phone Use in Natural Disasters and How to Conserve Battery Life


08/17/2018 Text Messaging Etiquette for the Modern Day

Text Messaging Etiquette for the Modern Day
Texting is ubiquitous with keeping in touch and while texting may in many ways make communication easier, there are a number of potential challenges inherent to the platform.  We have put together a list of basic tips that will assist texters in avoiding some of the more common text etiquette faux pas.

Choose Your Recipients Carefully
There is nothing worse than sending a message intended for a paramour, to your boss or a client.  While this example may seem extreme, it can and does happen. Pay careful attention to the recipients selected. Often in a group communication, you may not always see all the recipients included in the group, be careful what you choose share.

Text Messaging Etiquette for the Modern Day


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