NotePage SMS, Texting and Messaging Blogs

INOVA Federal Credit Union.uses PageGate to communicate job statuses from their core system to operators when they run batch processing.

This makes INOVA Federal Credit Unions day to day business operations smoother because they don't have to dedicate resources to literally sit and watch batch processing.

Learn How INOVA Federal Credit Union Uses PageGate

There are many different ways to integrate PageGate with other programs and hardware and these forms of integration are invaluable to Public Safety and Emergency Management Systems because it allows you to send pages to pagers, SMS to cell phones, Email to email addresses or any combination of the three. It's a fairly easy process but knowing how to integrate with our software is a key step in understanding what's going to be best for your environment.

Integration Methods for Public Safety

PageGate has built in support for cellular modems, allowing it to use them to send and receive SMS messages with the same method that a cell phone uses rather than relying on an internet connection.

Integrating MultiTech Cellular Modems with PageGate - Send Text and SMS Messages using MultiTech Cellular Modems

The first step is to configure an email address on Tweetymail, Twittermail or your preferred email-to-twitter platform. Typically speaking, you'll need to create an account with their service, log in and link an email address to your Twitter account.

Send Text and SMS Messages Using TweetyMail

PageGate can be easily integrated with Hytera CAD by using the GetMail module to receive email notifications from Hytera and process them in to SMS messages to recipients' cell phones, pages to their pagers or many other output methods.

To have Hytera email information to PageGate, you will first need to configure a sub-domain off of your main email domain and redirect the MX record of the sub-domain to the IP address of the PageGate computer.

Steps to Send Text and SMS Messages to Bandwidth

Cellular hardware comes in three varieties: cellular modem, router and gateway.

Cellular modems are physical devices that typically connect to a system through USB or RS-232. These devices aren't virtualized by default but can be virtualized with the aid of a COM port virtualizer. Cellular routers and gateways can natively be accessed by IP.

Physical vs Virtual Cellular Infrastructure: The Pros and Cons

There are many different makes and models of cellular modem. There are those made by Multitech, Airlink and Huawei (pronounce: wah-way), just to name a scant few, and there are dozens and dozens of models you could use. There are really only two things that matter.

How to Use Cellular Modem for Delivery Video Tutorial

Follow these steps to use Tyler Technoglogies CAD with PageGate:

Tyler Technologies CAD uses PageGate's GetAscii module to pass messages to PageGate for delivery.

Send Text and SMS Messages from Tyler Technologies CAD

Messages can be sent to pagers, cell phones or other devices any number of ways.

How Text Messaging Works & How SMS Works

Cellular hardware is, by far, the fastest and most reliable method of sending SMS with PageGate. However, the hardware itself has its own limitations on how fast it can push the traffic to the outside world.

Typically speaking, cellular hardware will be able to accept one message for delivery every 2 or 3 seconds, which means that the upper delivery rate on most cellular hardware is between 20 and 30 messages per minute. If you try to push more traffic than the device is capable of handling, you'll receive a CMS Error 500 indicating that the device has been overloaded and that can cause message delivery headaches like missed messages.

How Message Volume Impacts Cellular Hardware

PageGate can be easily integrated with Rapid7s Logentries by using PageGate's GetMail interface.

GetMail gives PageGate the ability to receive an email and translate that in to an SMS, page, update to a web API, etc, and Logentries has the ability to send an email when an alert needs to be sent.

Integrating Rapid7 Logentries with PageGate

If you own the GetMail module, you can configure PageGate to email you a notification any time a message succeeds or fails in the program.

When a message is successfully delivered, PG looks for a file named successnotifylist.txt in the PG program folder. This file can contain a list of email addresses that will receive notification that the message was successful. You can use the special value %Sender% on one of the lines to have the sender of the message in the list.

PageGate Message Notification

Cellular hardware is the single most reliable and efficient method of delivering SMS with PageGate. By using cellular hardware, you're removing PageGate's reliance on your internet connection to deliver your messages which means that your internet connection could go down and your messages would still be delivered. It's also important to note that using cellular hardware also allows you to receive replies to your messages, which means you can configure a two-way messaging system with SMS.

SMS capable cellular hardware comes in three varieties: cellular modem, router and gateway.


Learn About Using Cellular Hardware (Modems/Routers/Gateways) for Sending Text Messages

Easily access the settings for sending text messages with carriers and the protocols supported.

Top Carrier Settings for Sending Text Messages