NotePage SMS, Texting and Messaging Blogs

One church in Illinois is notably using text messaging to resolve a problem. St. Thomas the Apostle Catholic Church, located in Crystal Lake near Chicago, has noticed a sharp increase in the number of attendants only during major Christian holidays, and hopes to retain those who come only on days like Christmas and Easter. The church has adopted texting as a means of encouraging these followers to come to other services.

Text Me to Church: How SMS Helps Religion

Good customer service is adaptable, responding to customers' needs as they develop and change. For this reason, companies across industries are incorporating SMS into their customer service as texting rises as a preferred mode of communication, even across age groups. This holds very true in utilities, where communication with customers is essential. Texting can provide utilities with a boost in quality of service and customer satisfaction by pushing it a step further into the 21st century.

Utilities companies need to keep in contact with customers about important information such as billing, and events like deadlines or interruptions in service such as power outages or severe weather. Additionally, customers need a fast and reliable line of contact with utilities providers in the event of a service failure. Texting offers just that.

How Utilities Are Using Text Messaging

As much as we love our phones, their widespread use has a number of negative consequences, and the fact that almost one in four car collisions involve cell phones is a particularly grave one. However, many innovators have responded to this danger, developing technologies that aim to reduce the role of cell phones in distracted driving. These devices and applications serve to build understanding of the perils of distracted driving as well as to fight drivers' urges to use their phones on the road.

How Your Phone Can Make Driving Safer

Texting has become a major mode of communication and coordination for many workplaces, allowing colleagues to exchange information rapidly and effectively. While SMS is of great aid to office environments, firms with more widely distributed work sites could benefit even more from the extensive and efficient communication network that texting affords. Construction firms are no exception, where text messaging is put to task as an effective way of keeping employees up to date and safe.

How Construction Firms are Using Text Messaging

PageGate can be easily configured to pass messages through Twilios service by using Twilio's REST API to pass HTTP POST requests.

Twilio - Send Text and SMS Messages

Cell phones are now very common in the Western world and have become increasingly more important in a crisis. There are a number of different ways that cell phones can be  extremely helpful in an emergency situation, as a result it is important that the cell phone be operational and have power in the event it is needed.

Cell Phone Use in Natural Disasters and How to Conserve Battery Life

Text Messaging Etiquette for the Modern Day
Texting is ubiquitous with keeping in touch and while texting may in many ways make communication easier, there are a number of potential challenges inherent to the platform.  We have put together a list of basic tips that will assist texters in avoiding some of the more common text etiquette faux pas.

Choose Your Recipients Carefully
There is nothing worse than sending a message intended for a paramour, to your boss or a client.  While this example may seem extreme, it can and does happen. Pay careful attention to the recipients selected. Often in a group communication, you may not always see all the recipients included in the group, be careful what you choose share.

Text Messaging Etiquette for the Modern Day

Powerful Statistics, Compelling Figures

· 98% of adults aged 18 to 29 in the US own a device capable of receiving a text message – This statistic shows you not only how widespread adoption of mobile technology is in our society, but proves the simple fact that the audience for most businesses has access to a text-enabled device.

· 90% of business leads would rather receive a text message than a phone call, according to FranchiseHelp. In short, you could be alienating your audience if you don’t text.

· More than 50% of consumers would rather text for customer support than call, if given the option between the two. That would seem like a given, considering how much we all hate sitting on hold waiting.

· Only 30% of consumers report actually receiving texts from the companies they patronize, despite stating that they would be open to receiving them.

· 64% of consumers are likely to perceive a company contacting them by text in a positive light, according to Harris Interactive. The more positive the impression of your company, the more likely they’ll buy from you, or recommend you to friends and family.

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Follow these steps to use Microsoft Operation Manager (MOM)
PageGate can be easily integrated with Microsoft Operations Manager (MOM) 2005 by using the GetAscii interfaces command line integration.

Steps to Send Text and SMS Messages from Microsoft MOM

PageGate can easily be integrated with Honeywell Alarm Panels with the GetTAP module. Honeywell Alarm Panels can output the TAP protocol by modem or by serial line, either of which GetTAP can accept.

Send Text and SMS Messages from Honeywell Alarm Panels

Cellular hardware comes in three varieties: cellular modem, router and gateway.

Cellular modems are physical devices that typically connect to a system through USB or RS-232. These devices aren't virtualized by default but can be virtualized with the aid of a COM port virtualizer. Cellular routers and gateways can natively be accessed by IP.

So, in theory, you can use any piece of cellular hardware in a virtual environment but what are the benefits and drawbacks?

Physical vs Virtual Cellular Infrastructure: The Pros and Cons

NotePages software can easily be integrated into existing complimentary software and hardware product lines.

PageGate has been designed to integrate as easily as possible with existing software and hardware. Rarely are any coding changes required or necessary. The most common integration involves a Command Line / ASCII interface.

Information for Integrating With PageGate

Tyler Public Safetys Computer Aided Dispatch application integrates individual police officers, emergency personnel, dispatchers and call takers into synergistic teams.  

Follow these steps to use Tyler Technoglogies CAD with PageGate:

Cellular hardware is the single most reliable and efficient method of delivering SMS with PageGate. By using cellular hardware, you are removing PageGates reliance on your internet connection to deliver your messages which means that your internet connection could go down and your messages would still be delivered.

Using Cellular Modems, Routers & Gateways

PageGate can be easily configured to pass messages through Twilios service by using Twilios REST API to pass HTTP POST requests. Here is what you will want to do:

Steps to Use Twilio with PageGate