NotePage SMS, Texting and Messaging Blogs

Cellular hardware is, by far, the fastest and most reliable method of sending SMS with PageGate. However, the hardware itself has its own limitations on how fast it can push the traffic to the outside world.

Typically speaking, cellular hardware will be able to accept one message for delivery every 2 or 3 seconds, which means that the upper delivery rate on most cellular hardware is between 20 and 30 messages per minute. If you try to push more traffic than the device is capable of handling, you'll receive a CMS Error 500 indicating that the device has been overloaded and that can cause message delivery headaches like missed messages.

How Message Volume Impacts Cellular Hardware

Internet / IP monitoring software triggers a message based on an anomaly. PageGate picks up the message, then does any one or combination of the following options including: executes a batch file, runs a script, updates an API, passes the text message to a messaging aggregator, sends a fax, sends email, interacts with a HIPAA compliant messaging solution, updates the Web API, sends text to cell phone or pager, updates a chat client, or sends message to an enterprise messaging solution.

Internet / IP Monitoring Software SMS or Text Message Flow

We have all seen the tragedies that have struck a little too close to home. Be they humans doing or the acts of mother nature, they are jarring at best, in part because they so often feel as though they are beyond our control. While we certainly can't prevent all tragedies, or even predict them, the way we react to such events can be powerfully influential. When crisis strikes, here are some things you can do to help yourself and those around you:

When Crisis Strikes

Alerts and alarms trigger a message and sends it into the Unified Event Management System. The UEM system passes the alert to PageGate. PageGate then sends the text message to email, updates an API, executes a batch file or runs a script, updates a webpage, sends a text or SMS message to a mobile device.

Unified Event Management (UEM) SMS or Text Message Flow

With the ongoing move of smart phones towards near-ubiquity, much of society has come to take these do-all devices for granted. In overcoming the novelty of smart phones, many of us have lost our one-time sense of awe at this technology, and have ceased marveling at the effect it has had on the world around us. However, it is undeniable that smart phones have exerted a huge and multi-faceted impact on society, and continue to do so to this day.

More significantly than GPS tracking your run or making waiting in line a little more bearable, smart phones have virtually changed our society's concept of access, making information available to smart phone users at almost any time and any place.

The Advent of Access: How Smart Phones Have Changed the World

An API generates or triggers a message and passes the message into PageGate (or PageGate polls API to pickup message). PageGate then does any one or combination of the following options including: executes a batch file, runs a script, updates an API, passes the text message to a messaging aggregator, sends a fax, sends email, interacts with a HIPAA compliant messaging solution, updates the Web API, sends text to cell phone or pager, updates a chat client, or sends message to an enterprise messaging solution.

API Text or SMS Message Flow - Visual

PageGate supports sending messages through Verizons Enterprise Messaging Access Gateway (EMAG).

When registering on EMAG, we recommend registering for the WCTP, SNPP and SMTP API's. Registering for all three allows you to configure a failover system where PageGate can use WCTP to deliver via HTTPS as a primary method of delivery, then fail over to the point-to-point SNPP host is something goes wrong. If a negotiation with the SNPP host can't be made, it can then fail over to deliver via email/SMTP.

Send Text and SMS Messages through Verizon EMAG

Telecom Carrier Support Information & Settings

Communication Methods & Protocol Settings

A brief look at greylists and blacklists
The Simple Mail Transfer Protocol (SMTP) is the most commonly used internet based protocol for third party SMS delivery. Almost every major carrier in the US and Canada supports this protocol and, as a result, this is the most heavily used protocol. The down side to this protocol is that it is effectively Email, which means that there are a lot of issues that can arise from using it.

Why SMTP Messages Fail

With the release of PageGate's filter pack, it's possible to format messages completely differently for recipients and groups that need it. Often times, when you use a third party message aggregator like Active911, I Am Responding, Infobip, Clickatel, The Fire Horn and similar, those services need messages formatted in a very specific and static way. Due to their message parsing requirements, most will need the same number of fields in the same exact position for every message sent.

Did you know that the Filter Pack can be used to Reformat Messages?

Send Text and SMS Messages from Arcus Building Control Systems

PageGate can be easily integrated with Arcus Building Control Systems by using the GetMail module to receive email notifications from Acrus' BCS and process them in to SMS messages to recipients' cell phones, pages to their pagers or many other output methods.

Steps to Use Arcus Building Control Systems with PageGate

Everyone likes a good laugh, we put some cartoons together that poke fun at text messaging, cell phones and the reliance of individuals on technology. We hope you enjoy them!

SMS and Text Messaging Humor

Container monitoring software triggers a message based on specified coniditions. PageGate picks up the message, then does any one or combination of the following options including: executes a batch file, runs a script, updates an API, passes the text message to a messaging aggregator, sends a fax, sends email, interacts with a HIPAA compliant messaging solution, updates the Web API, sends text to cell phone or pager, updates a chat client, or sends message to an enterprise messaging solution.

Container Monitoring Software Text Message Flow Options