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11/29/2017 A Crisis Line That Calms With Texting and Data

But can algorithms be used to address more urgent social and individual problems, like how to build trust or provide effective care? Can algorithms be used to increase the love and kindness in the world?

These are the sort of questions that the people at the Crisis Text Line — a nonprofit organization that provides crisis intervention 24 hours a day via text messaging to the number 741741 — have been focusing on for four years. Their goal is to improve their own crisis counseling, shed light on the pain and suffering that Americans are experiencing every day and show how we can all find ways to respond better. Given the alarming rates of anxiety, loneliness, suicidal ideation, depression and substance abuse nationwide, this work warrants major attention.  

complete article


11/27/2017 Tyler Technologies CAD with PageGate

Tyler Technologies CAD uses PageGate's GetAscii module to pass messages to PageGate for delivery.

Follow these steps for the Tyler Tech CAD Integration


11/24/2017 Direct Database Integration with PageGate

Follow these steps for direct database integration with PageGate

Direct Database Integration with PageGate


11/22/2017 Basin Harbor Case Study

Basin Harbor uses PageGate to Interface between their CRM software Amadeus Hospitality HotSos and the Basin Harbor on-site paging system (Motorola People Finder).

Basin Harbor utilizes the the GetMail module, and are able to use email address triggers from their CRM and work order management software, and have PageGate translate those emails into alpha-numeric pages connected to a Motorola People Finder.

Basin Harbor Case Study


11/20/2017 ICE Agents Are Starting to Text Immigrant Targets

The Portland residents cell phone buzzed at 9:07 on a Wednesday morning last month. A text message.

The incoming number was not saved in the mans contacts, but it was local and the sender definitely knew who he was.

complete article


11/17/2017 How Greenville Utilities is Using SMS and Text Messaging

Greenville Utiliites is a local government owner utility that provides electric, water, sewer, and natural gas services for the citizen of Greenville, NC and the surrounding area.

How is PageGate Used By Greenville Utilities?
PageGate is is used for sending ad-hoc text notifications to individuals or groups of employees, especially field personnel. The Greenville Utilities 24 hour control center uses PageGate on a daily basis for these type of tasks:

(1) text an address to a field worker for where he needs to report, and then they use a Map App to get directions to the address.
(2) Emergency Utility Location requests are sent in mass to all locators.
(3) Safety alerts (road closures, weather alerts, etc.) are sent to all employees. (4) Send texts to standby personnel who do not have a company issued smart phone.

How Greenville Utilities is Using SMS and Text Messaging


11/15/2017 Honolulu now fines people up to $99 for texting while crossing road

Our smartphone obsession has reached a new low. The Hawaiian city of Honolulu has resorted to fining people up to $99 for staring at the devices, to try and force people to look up from their phones while crossing the road.

complete article


11/13/2017 Integrating Lawsoft CAD with PageGate

PageGate can be easily integrated with Lawsoft CAD by using PageGate's GetASCII API to monitor for text file output from the CAD system when a dispatch needs to be sent.

Integrating Lawsoft CAD with PageGate


11/10/2017 Using Cellular Modems, Routers & Gateways

Cellular hardware is the single most reliable and efficient method of delivering SMS with PageGate. By using cellular hardware, you're removing PageGate's reliance on your internet connection to deliver your messages which means that your internet connection could go down and your messages would still be delivered.

Using Cellular Modems, Routers & Gateways


11/08/2017 Building Alarm Automation System with PageGate

Follow these steps to use Schneider Electric I/NET: Building Alarm Automation System with PageGate
I/NET sends alerting information by serial line and PageGate can be easily integrated with I/NET by using the GetSerial module. The GetSerial module allows PageGate to monitor a serial port for incoming alerts from the I/NET system.

Building Alarm Automation System with PageGate


11/06/2017 Physical vs Virtual Cellular Infrastructure: The Pros and Cons

Cellular modems are physical devices that typically connect to a system through USB or RS-232. These devices aren't virtualized by default but can be virtualized with the aid of a COM port virtualizer. Cellular routers and gateways can natively be accessed by IP.

Physical vs Virtual Cellular Infrastructure


11/03/2017 Tips to Using PageGate with Splunk

Steps to use PageGate in conjunction with Splunk to send notifications.

PageGate with Splunk


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