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 Text Messaging Software for Electric Companies
PageGate for Electric Companies |
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PageGate is a modular text and SMS messaging gateway. PageGate is used by electric companies a variety of ways to save both time and money. PageGate can be used internally to dispatch technicians and field service engineers, as well as to communicate the status of outages to the community.
SMS messages can be sent from workstations on a network,
via web pages, from within existing software applications. PageGate
is modular and can be scaled to meet the size
of the electric company.
PageGate is agnostic, and can send text messages to anyone, anywhere, on any device, at any time.
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Electric companies need to have plans in place to respond to critical situations, outages and systems failures. PageGate assists in mobilizing technicians in the event of outages or system failures. Rapid responses, increased communication and incident resolution improves customer service and the customer experience.
The benefits of PageGate include:
 Seamless Integration with Almost Any Infrastructure Monitoring Applications
Emergency Notification for Technicians in the Event of Outages
Detailed Real-time Monitoring and Logging
Accountability with an Audit Trail
Increase the Speed of Incident Resolution
Built-in Redundancy and Failover Capabilities
Immediate Critical Notifications
Modular and Scaleable for All Electric Company Sizes
Message Prioritization
Support for Group Messaging
Support for Pre-Programmed Messages
Support for On-Call Groups
Support for Message Scheduling and Holding
Support for a Variety of Communication Protocols
Send to Anyone, Anywhere, Anytime
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| NotePage, Inc. Customers |
| Sampling of NotePage customers in electric companies: |
Andover Controls
Applied Power Technologies
Big City Electric
Black River Electric
Bonneville Power Administration
Burlington Electric Department
Central Electric Power Coop
Central New Mexico Electric Coop
Cleveland Public Power
Coastal Electric Cooperative
Drakes Electric
DRS Power & Control Technologies
Florida Power and Light
FPS Electric
Greenville Utilities (white paper)
Houle Electric Ltd
Indiana Michigan Power
Kansas City Power & Light
Knoxville Utilities Board
Light Corporation
M&M Electric Inc
Max Tarr Electrical
Memphis Light Gas & Water
Moon Lake Electric
Municipal
Light and Power
Navopache Electric Cooperative
New York Power Authority
Northern Indiana Public Service
Ocala Electric
Omaha Public Power
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Pike Electric (white paper)
Power-Tek Electrical Services, Inc.
Pro-Tek Electrical
Puerto Rico Electric Power Authority
Radford Electric Department
Ridgewood Renewable Power
Rochester Gas & Electric
Rosendin Electric, Inc.
S&C Electric Company
Sandridge Energy
Santee Cooper (white paper)
Saudi Electricity Company
Schneider Electric
Skiles Electric
Specialty Lighting Group
Southwest Power Pool
Suncor Energy
Tampa Electric
Togan Electric
Tuscon Electric Power (white paper)
United Electric Cooperative
US Department of Energy
Virginia Tech Electric Service
Wanganui Electrical Services
Water, Gas & Light Commission
Werth Electric, Inc.
West Side Electric Co
Western Farmers Electric Coop
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Electric Companies and Text Messaging - Educational
Articles |
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How
Utilities are Using Messaging |
Good customer
service is adaptable, responding to customers'
needs as they develop and change. For this reason,
companies across industries are incorporating
SMS into their customer service as texting rises
as a preferred mode of communication, even across
age groups. This holds very true in utilities,
where communication with customers is essential. |
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