West Shore EMS

Customer Profile — Medical / Healthcare

West Shore EMS | Camp Hill, PA | Provider of emergency and non-emergency patient care/transport in Central Pennsylvania, serving Cumberland, Perry, Northern Franklin, York and Adams Counties. Operates a physician's answering service for 10 offices.

West Shore EMS uses PageGate as part of their answering service operation. Call takers receive the required information then transmit it to the appropriate party's alphanumeric pager. PageGate's GUI and ASCII interfaces allowed development of an integrated call taking program that seamlessly feeds essential information to the paging software and the database simultaneously.

"We use PageGate as part of our answering service operation. PageGate, with its GUI and ASCII interfaces, allowed us to develop an integrated call taking program that seamlessly feeds essential information to the paging software and the database simultaneously. Data input time is cut considerably."
— R. Skip Powell, Jr. EMTP Chief, West Shore EMS

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