PageGate Platinum

PageGate Platinum customers can have NotePage support engineers remotely log in to your system and seamlessly assist you through the installation and setup process.

No need to worry about training staff on PageGate — we will do that for you. NotePage will setup virtual training seminars you can invite your staff to attend. The seminars are personalized and customized for each PageGate Platinum customer.

Does your organization have special needs? PageGate Platinum customers can help shape the future of PageGate by providing suggestions to our development team for future releases.

Once per year, confer with NotePage staff to determine how PageGate's use can be expanded to better meet the needs of your organization. Ensures you are getting the most out of your installation.

As a PageGate Platinum customer you can extend your messaging with complimentary copies of NotePager Pro for remote staff and remote locations.

PageGate Platinum customers automatically receive lifetime Priority Support. Time is money, so with Priority Support we guarantee priority access to skilled technicians knowledgeable about PageGate software.

• Free version upgrades — all version upgrades made available free of charge during the support period.
• Guaranteed response time — call between 9:00–5:00 EST on a workday and we guarantee a callback within 2 hours.
• Priority response — calls moved to the beginning of the queue, handled before non-priority support calls.
• Notification of point releases — priority support customers are notified of all point releases.
• Access to beta copies — advance access to beta versions so you can plan ahead and provide development feedback.
• Priority access to senior engineers — for any escalated issues.
• No hold times — if a technician is unavailable, the next available technician calls you back.