Monroe County 911

Customer Profile — Government / Public Safety

Monroe County 911 Dispatch Center | Website: www.monroeco911.com | 9-1-1 facility for Monroe County and portions of Pike County in Northeastern PA. Permanent resident population of 135,000 with a summer visitor population exceeding 1 million, handling approximately 750,000 calls for service per year.

Monroe County 911 uses NotePage's GUI interface to maintain a database of personnel ranging from search and rescue teams to coroners and other specialists. The system runs in a Windows 2000, Windows Terminal Server and Citrix Metaframe environment with upwards of 20 concurrent users. The reporting feature is used to substantiate testimony in court cases regarding notification date and time.

"We absolutely LOVE the product. I most certainly recommend your NotePage product with the GUI interface to any user who is looking for a simple, reliable solution to network paging."

— Karen Barwick, Monroe County 911

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