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White Papers Government / Public Safety

Lynchburg Emergency Communications Center

Customer Profile — Government / Public Safety

Lynchburg Emergency Communications Center | Website: www.lynchburgva.gov | Responsible for answering all 911 emergency calls for the City of Lynchburg, VA and emergency dispatch for Police, Fire, and EMS.

PageGate is used to negotiate information that CAD provides in ASCII format into usable messages, and allows contacting multiple paging products and developing groups of people to be paged in certain circumstances. When a structure fire is confirmed, the paging module using PageGate allows the entire Command Staff of the Fire department to be paged in minimal time without leaving the CAD calltaker screen.

"YOUR PRODUCT WORKS GREAT!!! We use it on a daily basis and depend on it as it simplifies making critical notifications at times of increased workload on our dispatchers."

— William Aldrich, Lynchburg Emergency Communications Center

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