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DAOU Systems

Customer Profile — IT / Healthcare

DAOU Systems, Inc. | Website: www.daou.com | Information Technology consulting and services company specializing in the Healthcare industry.

DAOU integrates PageGate with Computer Associates' Unicenter-TNG Enterprise Network Management platform to page support personnel when critical events occur within the IT infrastructure. When a critical event occurs — such as a failing switch, router, server, database, or application — support personnel are immediately paged with a textual message identifying the affected entity, nature, and criticality.

"This immediate notification enables support personnel to more quickly identify and resolve service affecting situations with minimal impact to end users."

— James Baxter, DAOU Systems

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