Compaq Business Continuity Solutions UK | Business unit within Compaq Global Services providing 24x7 disaster recovery facilities, computer equipment, networking and technical expertise to contracted UK customers.
Compaq Business Continuity Solutions uses PageGate to contact on-call technical consultants who are always ready to respond to Compaq's UK customer base. When a customer invokes service via the central call desk, staff pages the Group Pager number and consultants respond immediately. PageGate also automates the weekly on-call rota — every Monday morning at 10:00 a message is sent to all technical consultants showing the on-call schedule for that week.
"Pagegate was simple to install, easy to set-up and has run reliably on our Windows 2000 Server without interruption. The ability to schedule messages on a regular basis to a specific on-call rota has simplified the process dramatically."
— Alastair Harrison, Compaq Accredited Systems Engineer, Compaq Business Continuity Solutions UK
