BTI Canada | Website: www.bticanada.ca | Agency partner in Canada for Business Travel International (BTI), the world's largest organization of travel management companies. Combines 15 offices in Canada with BTI's network of 3,000 offices in 80 countries.
BTI Canada uses PageGate to notify an attendant when a robotic application reaches critical volumes and requires manual intervention. This allows 24/7 application coverage on an automated basis without waiting for a client to report a problem.
"We have used PageGate to notify an attendant when a robotic application reaches critical volumes and requires manual intervention. This allows us to provide 24/7 application coverage on an automated basis."
— Andrea Bordignon, Manager, Creative Technology Solutions, BTI Canada
