Configuring Fax Delivery Through a Network Microsoft Fax Server

Video Transcript

Welcome to the video tutorial on how to configure PageGate to deliver faxes through a network available Microsoft Fax Server.

Before we begin, the Microsoft Fax Server must be installed and configured to accept faxes. You will need a service account for PageGate to use. Microsoft Fax Servers can only be shared from a Server based operating system such as Server 2003, Server 2008, Server 2012 and Server 2016.

On the server running the Microsoft Fax Server, log in as the account named Administrator. Open Devices and Printers. Right click on Fax and select 'Printer Properties'. Go under the Sharing Tab. Click "Change Sharing Options". Put a check in "Share this printer". Give the Fax a share name. Go under the Security tab and click Add. Add the user you are going to use for PageGate.

Run the Fax Service Manager. On the left hand side, select Accounts. Right click, mouse over 'New' and select 'Account'. Make sure the specified account precisely matches the service account the PageGate services will be using.

On the PageGate server, log in as the service account. Browse the network for the Server hosting the shared Microsoft Fax Server. Right click on 'Fax' and click Connect. Open the Microsoft Fax Service Manager and create a Fax Account that matches the Windows Logon Name of the PageGate account.

Open Windows Fax and Scan. Go to Tools - Fax Accounts - Add. Select "Connect to a Fax Server on my network". Enter the UNC path to your Microsoft Fax Server (\\IPorMachineName) and click Next.

Go in to the Services list in Windows. Apply the username and password configured to access the Microsoft Fax Server as the service account for the PageGate services.

Open the PageGate Admin. Right click on Carriers and select 'Add'. Give the carrier a name like MSFAX. Set the Protocol to 'FAXSrv'. In the Server field, enter the UNC path to the Microsoft Fax Server. Click Apply. Add recipients with the fax number in the 'Phone Num' field. Click Apply.

This concludes the video tutorial on how to configure PageGate to deliver faxes with a network Microsoft Fax Server.