PageGate can be easily configured to pass messages to ResponseMaster by email! Here's how:
Step 1: Configure ResponseMaster as a delivery method
1) Right click Carriers, select Add
2) Specify the following:
Carrier: ResponseMaster
Protocol: SMTP
Host: rm-alert.com
Port: Specify the port required by your SMTP server.
Max Chars: 6000
3) Go to Carriers - ResponseMaster - Advanced
4) Select 'Deliver through outgoing mail server' and enter your SMTP server address in the 'Relay Server' field.
For example, if you use Office365, you might use smtp.office365.com as the relay server address.
5) If authentication is required, enter the username and password. This is usually a mailbox on the mail server's domain and its associated password.
6) Set 'Priority' to: 1
7) Click Apply
6) Go to Carriers - ResponseMaster - Template
7) Specify the following in the 'Settings' section:
From = The value from the username field
EXAMPLE:
From = CAD@yourdomain.com
8) Click Apply.
Step 2: Create Recipients tied to the ResponseMaster method of delivery
1) Right click Recipients, select Add.
2) Specify the following:
Full Name: Describe the agency being messaged
Recipient: This field is auto-populated and may need to be edited. When integrating with a CAD system, this field will need to reflect CAD's name.
For example, if CAD is going to dispatch 'Palentine Fire District 2' by calling on the name pfd2, that is the value you would use in this field.
Type: Normal
Carrier: ResponseMaster
ID/PIN: The part of the ResponseMaster address BEFORE @rm-alert.com
For example, if the ResponseMaster address is 73785r@rm-alert.com, you would just use 73785r in the ID/PIN field.
Max Chars: 6000
3) Click Apply.
Happy Messaging!
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