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Send Orion Solarwinds SMS alert to Mobile Phone

 
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pakol



Joined: 02 Mar 2017
Posts: 5

PostPosted: Thu Mar 02, 2017 5:56 am    Post subject: Send Orion Solarwinds SMS alert to Mobile Phone Reply with quote

Hi guys I need your assistance on setting up sms alerts, I have a tool that I use for monitoring(Orion Solarwinds NPM) and I need to configure it to send sms alerts to mobile phone.

How do I go about it?


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Tech Support



Joined: 25 Aug 2003
Posts: 4189

PostPosted: Thu Mar 02, 2017 8:54 am    Post subject: Reply with quote

To get Solarwinds' NPM to send SMS alerts to mobile phones, you'll want to integrate it with our program PageGate. PageGate can be configured to receive alerting notifications from the NPM, then pass those alerts to the outside world as text messages.

The steps to install PageGate can be found here:
http://www.notepage.net/install-pagegate-7-on-vista-7-8-2008-or-2012.htm

The steps on how to integrate Solarwinds and PageGate can be found here:
http://www.notepage.net/videos/orion-integration.htm

If you need any help along the way, just let us know.



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pakol



Joined: 02 Mar 2017
Posts: 5

PostPosted: Sun Mar 05, 2017 7:17 am    Post subject: Reply with quote

Hi, Okay thanks.

How do I specify recipients? Like how do I say send messages to mobile +267 76582145 for example.

I also don't understand the carriers part what are those and how do I know which carrier to use in Botswana?


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pakol



Joined: 02 Mar 2017
Posts: 5

PostPosted: Sun Mar 05, 2017 7:53 am    Post subject: Reply with quote

Hi, okay I managed to figure out where I specify the recipients but I cant add them, when I try Recipients- Add I get the error in qoutes "At least One Carrier Must Be Created."

If I could maybe get a clear understanding of what the carrier is and how/where I could get a carrier address I should be able close this case.


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OzCom



Joined: 22 Oct 2003
Posts: 1103
Location: US

PostPosted: Sun Mar 05, 2017 9:03 am    Post subject: Reply with quote

http://www.notepage.net/videos/pagegate-smtp-carrier-setup.htm

http://www.notepage.net/videos/pagegate-snpp-carrier-setup.htm

http://www.notepage.net/videos/orion-integration.htm



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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pakol



Joined: 02 Mar 2017
Posts: 5

PostPosted: Mon Mar 06, 2017 5:06 am    Post subject: Reply with quote

Hi Aaron

I am not winning with this, i am having trouble understanding the carriers part, how to setup recipients.

Maybe I dont understand the whole carrier concept if maybe you could explain to me what a carrier is then I would be able to set that up correctly.


Because now when enabling the alerts on Solarwinds console when I get to the part where I specify who should receive this smses thats where i get stack. That field is blank and I think its because it wasn't setup properly from the PageGate Admin.
The previous videos you sent didnt really go into detail on what is required under carriers, where we supposed to specify the cellphone numbers


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Tech Support



Joined: 25 Aug 2003
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PostPosted: Mon Mar 06, 2017 8:54 am    Post subject: Reply with quote

The Carriers in PageGate effectively tell the program how to talk to the outside world. So, for example, let tells PageGate how to talk to Verizon when a text message needs to be sent to a Verizon phone or how to talk to AT&T when an SMS needs to be sent to an AT&T phone.

So, you've mentioned you wanted to send SMS. What region of the world are you in and what carriers do your recipients use?



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pakol



Joined: 02 Mar 2017
Posts: 5

PostPosted: Tue Mar 07, 2017 12:50 am    Post subject: Reply with quote

Hi,thanks for the response, I am in Botswana, Southern Africa Region, and assuming carriers refers to mobile network service provider we have the following network providers in Botswana.

-Orange
-Mascom
-Be Mobile


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Tech Support



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PostPosted: Tue Mar 07, 2017 7:43 am    Post subject: Reply with quote

Hm... to my knowledge, the best way to send SMS to African carriers is by use of a cellular modem. A cellular modem is a device that provides a cellular connection to a system. PageGate can use this device to send (and receive) SMS messages just like a cell phone does.

Multitech's MTC-H5 and rCell 100 series are examples of these types of device

So, once you have a cellular modem, we could use that device to send SMS directly.



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srahate



Joined: 16 Jul 2019
Posts: 1
Location: India

PostPosted: Tue Jul 16, 2019 12:50 am    Post subject: Reply with quote

Dear Techsupport,

I am trying to integrate Solarwinds with NotePagePro to receive mobile based SMS alerts.

I am from Mumbai, India. We are using Vodafone, Idea and Reliance Jio mobile networks. Please guide us how to setup NotePagePro.


Regards
Sandesh


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Tech Support



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Posts: 4189

PostPosted: Tue Jul 16, 2019 7:54 am    Post subject: Reply with quote

Sandesh,

Based on where you are in the world, you'll need to use cellular hardware (either a cellular modem or gateway) with our software to send your SMS.

Good examples of cellular modems are:
•Multitech's MTC-H5
•US Robotics' USR3500
•Microhard's IP4NG
•Cradlepoint's IBR650
•AirPrime 73xx and 75xx
•Skyus-DS

Cellular routers and gateways can be accessed by TCP, so you don't have to connect them to PageGate PC; they just need to be connected to your network and configured appropriately to receive messaging commands.

Good examples of cellular routers/gateways are:
•Multitech's MTR-LVW2 and MTR-LAT1
•Airlink's GX450 and RV50
•Microhard IP4nGii
•Cradlepoint's IBR650
•Cisco 819G
•ConiuGo GmbH 700600150S
•ConiuGo GmbH 700600160S
•ConiuGo GmbH 700600170S

Also, while both NotePager Pro and PageGate can integrate with the Solarwinds Orion Platform to send alerts, there are a few major differences between the two programs.

Primarily, NotePager Pro is a single PC application and cannot run as a Windows service, which makes the program logon dependent. Alternatively, PageGate was written with server functions in mind and can run as a Windows service, which means it isn't logon dependent.

If you integrate NotePager Pro with the Solarwinds platform, we recommend that you leave a user logged in to the desktop of the system running NotePager Pro. If a user is not logged in to the system, NotePager Pro may not be able to function appropriately and process the alerts from the Solarwinds platform.

Due to this, we absolutely recommend using PageGate instead of NotePager Pro to integrate with Solarwinds.

The steps to install PageGate can be found here:
https://www.notepage.net/videos/pagegate-v8-installation.htm

The steps to configure PageGate to use a cellular modem to send SMS can be found here:
https://www.notepage.net/videos/how-to-configure-cellular-modem-for-delivery.htm

The steps to configure PageGate to use a cellular router/gateway can be found here:
https://www.notepage.net/videos/how-to-configure-cellular-router-for-delivery.htm

The steps to integrate with the Solwarwinds platform can be found here:
https://www.notepage.net/videos/how-to-integrate-with-solarwinds-orion-platform.htm

If you need any assistance along the way, please let us know and we'll be happy to help.



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