Text Messaging Software for Cable Companies

Cable Companies

Text messaging software is used a variety of ways in cable companies. Some of the industry specific uses for PageGate include:

Security Alerts and Emergency Notifications
Severe Weather Alerts
Dispatch of Field Personnel and Technicians
Outage Report Notifications
Notification of Service Restoration
Payment Reminders Alerts
Notification of Disruption of Service
Service Appointment Notifications
Incident Management Notifications
Rate Change Alerts
Infrastructure Monitoring Alerts
Routine Staff Communications

PageGate for Cable Companies

PageGate is a modular text and SMS messaging gateway. PageGate is used by cable companies a variety of ways, to save both time and money. SMS messages can be sent from workstations on a network, via web pages, from within dispatch software. PageGate can also be used to communicate with customers to improve the subscriber experience. PageGate is modular and can be scaled to meet the size of the cable company.

PageGate is agnostic, and can send text messages to anyone, anywhere, on any device, at any time.

Cable companies need to have plans in place to respond to critical situations, outages and systems failures. PageGate assists in mobilizing technicians in the event of outages or system failures. Rapid responses, increased communication and incident resolution improves customer service and the subscriber experience.

The benefits of PageGate include:

Seamless Integration with Almost Any Dispatch Applications
Emergency Notification for Technicians in the Event of Outages
Detailed Real-time Monitoring and Logging
Accountability with an Audit Trail
Increase the Speed of Incident Resolution
Built-in Redundancy and Failover Capabilities
Immediate Critical Notifications
Modular and Scaleable for All Cable Company Sizes
Message Prioritization
Support for Group Messaging
Support for On-Call Groups
Support for Message Scheduling and Holding
Support for Pre-Programmed Messages
Support for a Variety of Communication Protocols
Send to Anyone, Anywhere, Anytime

NotePager Pro for Cable Companies

NotePager Pro is a standalone desktop software application for sending text messages to cell phones and wireless devices. NotePager Pro can be used to send text messages to customers and technicians about an urgent situation or outage.

NotePager Pro is agnostic and can send text messages to anyone, anywhere, on any device, at any time.

Cable companies have a need for reliable communication with field technicians and their customers. NotePager Pro is an easy to use desktop application that allows for easily managing wireless communications.

The benefits of NotePager Pro include:

Easy to Use
Support for Group Messaging
Support for Pre-Programmed Messages
Calendar Based Scheduling
Message Prioritization
Send to Anyone, Anywhere, Anytime

How Utilities are Using Messaging