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Text Messaging Software for Cable Companies Text Messaging Software for Cable Companies

Cable Companies

Text messaging software is used a variety of ways in cable companies. Some of the industry specific uses for PageGate include:

media software solutions Security Alerts and Emergency Notifications
media software solutions Severe Weather Alerts
media software solutions Dispatch of Field Personnel and Technicians
media software solutions Outage Report Notifications
media software solutions Notification of Service Restoration
media software solutions Payment Reminders Alerts
media software solutions Notification of Disruption of Service
media software solutions Service Appointment Notifications
media software solutions Incident Management Notifications
media software solutions Rate Change Alerts
media software solutions Infrastructure Monitoring Alerts
media software solutions Routine Staff Communications


PageGate for Cable Companies

SMS Gateway

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PageGate Information

PageGate is a modular text and SMS messaging gateway. PageGate is used by cable companies a variety of ways, to save both time and money. SMS messages can be sent from workstations on a network, via web pages, from within dispatch software. PageGate can also be used to communicate with customers to improve the subscriber experience. PageGate is modular and can be scaled to meet the size of the cable company.

PageGate is agnostic, and can send text messages to anyone, anywhere, on any device, at any time.

Cable companies need to have plans in place to respond to critical situations, outages and systems failures. PageGate assists in mobilizing technicians in the event of outages or system failures. Rapid responses, increased communication and incident resolution improves customer service and the subscriber experience.

The benefits of PageGate include:

media software solutions Seamless Integration with Almost Any Dispatch Applications
media software solutions Emergency Notification for Technicians in the Event of Outages
media software solutions Detailed Real-time Monitoring and Logging
media software solutions Accountability with an Audit Trail
media software solutions Increase the Speed of Incident Resolution
media software solutions Built-in Redundancy and Failover Capabilities
media software solutions Immediate Critical Notifications
media software solutions Modular and Scaleable for All Cable Company Sizes
media software solutions Message Prioritization
media software solutions Support for Group Messaging
media software solutions Support for On-Call Groups
media software solutions Support for Message Scheduling and Holding
media software solutions Support for Pre-Programmed Messages
media software solutions Support for a Variety of Communication Protocols
media software solutions Send to Anyone, Anywhere, Anytime


NotePager Pro for Cable Companies

Text Messaging Software

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NotePager Pro Information

NotePager Pro is a standalone desktop software application for sending text messages to cell phones and wireless devices. NotePager Pro can be used to send text messages to customers and technicians about an urgent situation or outage.

NotePager Pro is agnostic and can send text messages to anyone, anywhere, on any device, at any time.

 

Cable companies have a need for reliable communication with field technicians and their customers. NotePager Pro is an easy to use desktop application that allows for easily managing wireless communications.

The benefits of NotePager Pro include:

media software solutions Easy to Use
media software solutions Support for Group Messaging
media software solutions Support for Pre-Programmed Messages
media software solutions Calendar Based Scheduling
media software solutions Message Prioritization
media software solutions Send to Anyone, Anywhere, Anytime


NotePage, Inc. Customers
Sampling of NotePage customers in cable companies:

Cable & Wireless
Cable & Wireless St Kitts & Nevis Ltd
Cable Constructors, Inc.
CableLabs
Cablevision
CenturyLink
Comcast (white paper)
Cox Communications
Custom Cable

Frontier Communications
South Shore Cable Construction, Inc.
Spectrum Communications
Time Warner Cable
Time Warner Cable S. Carolina



Cable Companies and Text Messaging - Educational Articles

media software solutions

How Utilities are Using Messaging

Good customer service is adaptable, responding to customers' needs as they develop and change. For this reason, companies across industries are incorporating SMS into their customer service as texting rises as a preferred mode of communication, even across age groups. This holds very true in utilities, where communication with customers is essential.

 


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