Company Name: Comcast Communications
Address: www.comcast.com
Business Description: Founded in 1963, Comcast
has grown from a single system cable operation
into one of the world's leading communication
companies, focused on broadband cable, commerce
and content. Comcast Cable is the country's third
largest provider of cable services, and is expanding
its cable operations to deliver digital services,
provide faster Internet service with Comcast @
Home, and develop and deliver innovative programming
.
White Paper: Comcast Communications use
PageGate to text message Contractors and employees who
work out in the field. Comcast has a dispatch office
that handles calls from customers dealing with
cable problems, or equipment problems. Then they
are able to text message a tech or Management regarding
these problems and take corrective action to get
them fixed in a timely manner. With Pagegate running
on a server it gives everyone the ability to text message
someone in the directory at any time.
Customer Quote: "This is a great
product and we really like it."
Sarah Davis, Comcast Communications
Comcast PDF Case Study
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