Integration with Who's Responding

Step 1 — Configure WhosResponding-PRIMARY (SNPP)

1. Run PG Admin. Right click Carriers, select Add.
2. Specify the following:

   Carrier: WhosResponding-PRIMARY
   Protocol: SNPP
   Host: ds1.whosresponding.com
   Port: 444
   Max Chars: 6000
3. Go to Carriers — WhosResponding-PRIMARY — Advanced. Set Priority to: 1. Click Apply.

Step 2 — Configure WhosResponding-BACKUP (SMTP Failover)

1. Right click Carriers, select Add.
2. Specify the following:

   Carrier: WhosResponding-BACKUP
   Protocol: SMTP
   Host: ds1.whosresponding.com
   Port: [Port required by your SMTP server]
   Max Chars: 6000
3. Go to Carriers — WhosResponding-BACKUP — Advanced. Select Deliver through outgoing mail server, enter relay server, username, password. Set Priority to: 1. Click Apply.
4. Go to Carriers — WhosResponding-BACKUP — Template. In Settings enter:

   From = [username]
   EXAMPLE: From = CAD@yourdomain.com
5. Click Apply.

Step 3 — Configure Failover

1. Go to Carriers — WhosResponding-PRIMARY — Advanced. Set Failover to: WhosResponding-BACKUP. Click Apply.

Step 4 — Create Recipients

1. Right click Recipients, select Add.
2. Specify the following:

   Full Name: [Agency being messaged]
   Type: Normal
   Carrier: WhosResponding-PRIMARY
   ID/PIN: The prefix of the Who's Responding email address (before the @)
   Max Chars: 6000

   When integrating with a CAD system, the Recipient field must reflect CAD's name.
3. Click Apply.