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Company Name: West Shore EMS
Address: Camp Hill, PA
Business Description: West Shore EMS is a
provider of emergency and non-emergency patient
care/transport in Central Pennsylvania. They provide
paramedic service to all of Cumberland, Perry
Counties, Northern Franklin, York and Adams Counties.
They provide a full range of patient transportation
services via Wheelchair Van, Invalid Coach and
ambulance. They also operate a physician's answering
service for 10 offices.
White Paper/Customer Quote:"We use PageGate
as part of our answering service operation. Call
takers receive the required information then transmit
it to appropriate party's A/N pager. When we originally
started the answering service, it seemed that
the operators were going to have to enter information
into a database, then turn around and re-enter
it into our then current paging software. PageGate,
with it's GUI and ASCII interfaces, allowed us
to develop an integrated call taking program that
seamlessly feeds essential information to the
paging software and the database simultaneously.
Data input time is cut considerably."
R. Skip Powell, Jr. EMTP Chief, West Shore
EMS
West Shore EMS PDF Case Study
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West Shore EMS White Paper 