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Integration with RescueNet CommCAD

Steps to Use RescueNet CommCAD with PageGate


PageGate can be easily tied to Zoll's RescueNet CommCAD in a variety of ways. As both programs can handle SNPP, SMTP and TAP, you can use any of these three methods to have RescueNet notify PageGate when an alert needs to be delivered to a cell phone, pager or other device/method of delivery.

To configure PageGate's GetTAP module to receive data from RescueNet CommCAD:

1) Open the PageGate Admin.

2) Go to Interfaces - GetTAP - Settings.

3) Set the "Serial Port" field to match the COM/Serial port RescueNet will be feeding data in to.

4) Specify the following:

Baud Rate:
Mirror RescueNet's setting.
Parity: Mirror RescueNet's setting.
Data Bits: Mirror RescueNet's setting.
Stop Bits: Mirror RescueNet's setting.
Init String: direct (You'll need to type this in the field)

5) Put a check in Enabled.

6) Click on Apply.
6a) When prompted, you do want to enable this for all existing groups and recipients.

-------------------


To have RescueNet send information to PageGate by email, you'll first need to configure a sub-domain off of your main email domain and redirect the MX record of the sub-domain to the IP address of the PageGate computer.

For example, let's say that our main domain is example.com. We could then have the mail server administrators for example.com create the sub-domain paging.example.com and redirect the MX record for this sub-domain to the IP of the PageGate computer. Once this is accomplished, here's how to configure PageGate's GetMail module:

1) Open the PG Admin.

2) Go to Interfaces - GetMail - Settings.

3) Check Enabled.

4) Enter your sub-domain name in the "Local Domain" field.

5) Click Apply.
5a) If prompted, select Yes, you do want this to be enabled for all groups and recipients.

Once you do that, every recipient and group within PageGate becomes a valid email address on the new sub-domain.

For example, if we had a group named Alerts, we could have RescueNet an email to alerts@paging.example.com and GetMail would read the message in, then submit the message for delivery to all of the members of the Alerts group.

-------------------


To have RescueNet send SNPP messages in to Pagegate, we'll need to configure PageGate's SNPP listener.

Here's how to configure the PageGate SNPP server:

First, we'll need to enable the GetAscii module:

1) In Windows, create the directory: C:\PageGateData\Ascii\

2) Open the PG Admin.

3)
Go to Interfaces - GetAscii - Settings.

4) Set the Polling Directory to: c:\PageGateData\Ascii\

5) Check Enabled.

6) Click on Apply.

6a) When prompted, you do want to enable this for all existing groups and recipients.


Next, we'll need to configure the SNPP listener:

1) Create the directory: C:\PageGateData\SNPP\

2) In Windows, browse in to the PageGate installation directory.

3) Move the snppserver.exe, pininfo.txt and snpp.ini files to the c:\PageGateData\SNPP\ folder.

4) The first thing we'll need to do is modify the snpp.ini file. Open the file in notepad.

To give you a little more information, this .ini file controls the behavior of the PageGate SNPP Server. If you are running the evaluation version of the PageGate SNPP Server, then it will stop itself every 3-5 days, and/or after 500 messages, whichever comes first.

5) Change the OutputFolder= value to c:\PageGateData\SNPP\

6) Change the LogFolder= value to c:\PageGateData\Logs\

7) Save the snpp.ini file and close notepad.

========================================


1) Open the pininfo.txt file in notepad.

2) This file contains valid PIN number information for the PageGate SNPP Server.

The format of the entries defined in this text file are:
"Starting_PIN", "Ending_PIN", "Ad-Hoc_Recipient"

If you would like PIN numbers in a range to be passed through to PageGate as the recipient's name (not using ad-hoc, but using numeric recipient names in PageGate), then use the text "PG_Recipient" .

For example, this line would tell the SNPP listener to accept all 10 digit ID's as recipients within PageGate:
"0000000001","9999999999", "PG_Recipient"

and this line would tell the SNPP listener to accept all 10 digit ID's but pass them through to an ad-hoc recipient:
"0000000001","9999999999", "YourAdHocRecipientName"

3) After you've finished adding all relevant entries, save and close the file.

=======================================


Now, to set the SNPP Server to run as a Windows System Service, do the following:

1) Open a command prompt.

2)
In the command prompt, change directory to the PageGate directory.

3)
In the command prompt, type the following and hit enter:
snppserver /reinstall

4)
Exit the command prompt.

5)
Go to Start and click on Run in Windows.

6) Type the following and hit enter: net start pgsnppserver

This creates a new System Service in Windows for the PageGate SNPP Server and also starts the new System Service.


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