What is Priority Support?

I see a new service offering, Priority Support. What is Priority Support?

Priority support gives preferential support. Some customers rely on PageGate and it is critical to their business infrastructure and operations. Priority Support elevates the urgency of all of their calls and guarentees them response times. The goal of priority support is to give customers the opportunity to upgrade and extend their support. Time is money, so with priority support we guarantee you priority access to skilled technicians knowledgeable about PageGate software.  Regular support both pre and post-sales for PageGate is still avaialable to users free of charge. Calls will be returned in the order in which they are received, with the exception of those who purchase the priority support option.

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