Integrate with Existing Applications

Integration with HP OpenView

PageGate can be easily integrated with HP OpenView by using the GetAscii interface's command line integration. The first step is to create a directory for the command line executable to reside within. If PageGate is installed on the OpenView system, we recommend creating c:\PageGateData\Openview\.

If GetAscii will be referencing a network resource, you will need to provide a service account to the GetAscii Windows service to allow it permission to access the network location.

Part 1 โ€” Configure PageGate's GetAscii Interface

  1. Open PG Admin.
  2. Go to Interfaces — GetAscii — Settings.
  3. Set the Polling Directory to the directory you created. By default: c:\PageGateData\Openview\
  4. Check Enabled.
  5. Click Apply.
  6. When prompted, you do want this enabled for all recipients and groups.

Part 2 โ€” Create a Policy Group in HP OpenView

  1. In the HP Operations Manager Console, expand Policy Management.
  2. Right click on Policy Groups, mouse over New and select Policy group.
  3. Give the policy group a name, such as Alerts or Notifications.
  4. Right click on the new policy group, mouse over New and select Windows Event Log.
  5. Specify the Event Log to be monitored (e.g., System or Application).
  6. Select the Rules tab. On the right side, click New.
  7. Give the rule a description such as SMS Alerts or PageGate Alerts.
  8. Specify the conditions to match (e.g., select a source to equal error).
  9. Select the Actions tab. Select Active Msg. Browser and...
  10. Select the Automatic Command tab. In the Command section, enter:
    "c:\PageGateData\Openview\sendpage32.exe" <recipient or group> <sender> <message with HP OpenView variables>
    Example:
    "c:\PageGateData\Openview\sendpage32.exe" IT_Alerts Openview Event Log error encountered, $R, $A
  11. Select a Node.
  12. Click OK, then OK again, then Save and Close.
  13. Provide a name for the rule.
  14. Right click on the new rule, mouse over All Tasks and select Deploy on.
  15. Select the name of a monitored computer and click OK.

At this point, you should now be able to implement your new SMS Alerts notification system.

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Need help with this integration?

Our support team can walk you through the configuration steps.