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jandafields
Joined: 21 Oct 2008
Posts: 79
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 Posted: Thu Nov 06, 2008 11:49 am Post subject: How to get more "PageGate Failed" details. |
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I use notepage to monitor pagegate for failed modules and pages. When I receive an email from it, it contains no subject, and the body simply says: PG_Monitor:Message failed on PGDial1.
It would be nice for that to be in the subject line, and for details to be in the body, such as date/time and which message/recipient. As it is, I have to see when the message arrived on my computer, and then look in the logs around that time.
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Thu Nov 06, 2008 12:00 pm Post subject: |
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Are you using "Notepager Pro" or "PageGate"? 2 different packages_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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jandafields
Joined: 21 Oct 2008
Posts: 79
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| Posted: Thu Nov 06, 2008 12:01 pm Post subject: |
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| Oh, I meant NotePager Pro.
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jandafields
Joined: 21 Oct 2008
Posts: 79
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| Posted: Thu Nov 06, 2008 12:02 pm Post subject: |
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Actually, I should say:
I use NotePager Pro to monitor the PageGate Monitor for email notifications of failed events.
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Thu Nov 06, 2008 12:08 pm Post subject: |
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Set up a failover SMTp recipient and use message templates for that recipient. When a message fails - Pagegate will send it to the failover recipient and pull the data fields you need (such as %OrigRecipient%) to let you see the original destination and carrier. As far as looking at the actual root cause of the failure, you will need the logs in DEBUG mode to see the line by line communication sequence. Contact me offline (or tech support for that matter) for an example of a message template file that will perform this task_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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jandafields
Joined: 21 Oct 2008
Posts: 79
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| Posted: Thu Nov 06, 2008 12:16 pm Post subject: |
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| Will the message still be marked as "Failed" on the monitor? Or will it be marked "Successful" because it was successfully sent to its failover destination?
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Thu Nov 06, 2008 12:36 pm Post subject: |
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Monitor will show that it failed (since it did not reach it's original destination)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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