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JohnB



Joined: 28 Sep 2006
Posts: 2

PostPosted: Thu Sep 28, 2006 11:27 am    Post subject: AT&T ~ Cingular Reply with quote

Anyone having problems with the AT&T ~ Cingular TAP? We dropped off on Sept 25th...giving errors of no handshake or garbage text.

Spent three hours on the phone with them yesterday and obtain new TAP numbers (already had those)..just getting a log-in error...AT&T says basically...huh?

anyone else having problems?

JohnB


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Sep 28, 2006 12:40 pm    Post subject: Reply with quote

Which terminal do you currently have the program configured to dial?



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OzCom



Joined: 22 Oct 2003
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Location: US

PostPosted: Thu Sep 28, 2006 2:40 pm    Post subject: Reply with quote

Has the device you're attempting to message been provisioned for Cingular's "Enterprise Paging"?



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JohnB



Joined: 28 Sep 2006
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PostPosted: Thu Sep 28, 2006 6:43 pm    Post subject: Reply with quote

Both numbers and settings were provided (confirmed) by the tech dudes. It was working properly until about Sept 26th, then just stopped. I will give an occassional "no handshake" on the AT&T number.

The devices will text and receive web-based SMS messages okay. So, it's not the devices.


AT&T: 866-883-7243 (9600, 7/E/1):

U<09>R<CR>YU}
ID=
110 1.8<CR>REL:2700EP - APP:3.3.0.0<CR><CR><ACK><CR><ESC>[P<CR>
512 MESSAGE SEND FAILED - SYSTEM PROBLEM<CR><CR><ACK><CR>


CINGULAR: 800-477-4550 (9600, 7/E/1):

ID=
110 1.8<CR>REL: - APP:1.11 <CR><CR><ACK><CR><ESC>[P<CR>
512 REQUEST FAILED. SMPP ERROR CODE = 00000066<CR><CR><RS><CR>


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Thu Sep 28, 2006 8:00 pm    Post subject: Reply with quote

POINT TO CONSIDER: Web based "SMS" are not really "SMS" messages. Web based messaging to that carrier's devices actually use a slightly different path to get to the phone since the carrier owns the entire conduit and does not need to share with the oter carriers on the "SMS RING"



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AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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kentyrr



Joined: 05 Feb 2004
Posts: 4
Location: Portland, OR

PostPosted: Mon Dec 11, 2006 5:58 pm    Post subject: Reply with quote

Greetings!

We, too, are experiencing problems with this carrier. I don't know when it started, as our records go back only about 30 days.

Has anyone found an 'answer' to this problem?

Ken



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