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KMHS
Joined: 22 Feb 2005
Posts: 2
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 Posted: Tue Feb 22, 2005 5:40 am Post subject: incomplete messages |
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When sending to PageOne in the UK we are noticing a message stating "pager message sent but message shortened" the pager recieves an incomplete message We have checked setting etc which seem to be ok We also use Vodafone paging and text to Vodafone and to O2 mobiles without any problems. Is there something that we may have missed or is it just a PageOne problem.
Even taking into account time and date stamps all messages that we send are well within maxim message lengths.
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Tech Support
Joined: 25 Aug 2003
Posts: 4407
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| Posted: Tue Feb 22, 2005 8:55 am Post subject: |
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The Carrier may only be allowing a certain number of characters per message (80, 120, 130, 160, 180, 230). You can ask your Carrier what is the allowed maximum character count per message.
Or, count the number of characters displayed in an "incomplete" message. Then, in the Carrier's "Settings", set the "Max Characters" to that amount. Send a test message.
You may need to adjust the "Max Characters" several times, in order to reach the correct value.
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KMHS
Joined: 22 Feb 2005
Posts: 2
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| Posted: Wed Mar 02, 2005 9:20 am Post subject: problem solved |
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Having spoken to PageOne it was noticed that the password was missing!!!
have now solved the problem although we believe that we had used the password previously!!!! Thanks for your help
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Tech Support
Joined: 25 Aug 2003
Posts: 4407
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| Posted: Wed Mar 02, 2005 9:33 am Post subject: |
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| That is an "odd" solution but, we are glad to hear it is working!
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