Upgrade to v11

[evanson]

When I click on the link to download v11, it gives me a 404 page.

[Tech Support]

To double check, which download link are you trying to use?

[evanson]

It's the one at the bottom of https://www.notepage.net/pagegate-what-is-new.htm

[Tech Support]

Thanks for the heads up, we'll get that corrected!

For now, please use this direct download link:
https://www.notepage.net/download/pgv11.exe

[evanson]

After the upgrade, I'm running admin as administrator and it says database in use by admin.

[evanson]

No one is in on the device it lists

[Tech Support]

Open 'Computer Management' in Windows, go to Shared Folders - Open Files and terminate any connection to pagegate.mdb and pagegate.ldb you see in the list.

Also, you'll need to fairly quickly start the upgrade process because the reconnection routines for PGA and PGC can be fairly fast.

We would recommend bringing up the prompt that asks if you want to upgrade, then bring up Computer Management, terminate the connections, then immediately tell the upgrade yes to begin.

[evanson]

Now when we send a page it says it can't synch time with server?

[Tech Support]

That usually means the PG related services aren't running. If you open the Services list in Windows on the PageGate server, what is the status of the PageGate service? If it's stopped, what happens when you try to start it?

[evanson]

No error now but page is 'pending'

[evanson]

It wasn't running. I started it and all looks good. Thanks!