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inbriggs
Joined: 22 Mar 2010
Posts: 10
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 Posted: Wed Mar 24, 2010 11:42 pm Post subject: Is the PageGate Subject Configurable? |
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In the Recipeint configuration "Settings" Option there is a "Send Subject" Option. Is the test sent with "Send Subject" configurable for SMTP Carrier oriented Recipients?
This is important for us becasue we route messages with specific text based on rules in Microsoft Exchange. Messages from PageGate need to be explicitly called out or distinguishable in the subject line.
Thanks!
Izzy
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inbriggs
Joined: 22 Mar 2010
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| Posted: Wed Mar 24, 2010 11:44 pm Post subject: |
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Sorry, some spelling errors in that post. I'll try it again:
In the recipeint configuration "Settings" Option there is a "Send Subject" Option. Is the TEXT sent with "Send Subject" configurable for SMTP Carrier oriented Recipients?
This is important for us becasue we route messages with specific text based on rules in Microsoft Exchange. Messages from PageGate need to be explicitly called out or distinguishable in the subject line.
Thanks!
Izzy
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Thu Mar 25, 2010 7:53 am Post subject: |
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The subject can be extracted from the message text. If you put a colon somewhere in the first 80 characters of the message text, and have the 'Send Subject' box checked, whatever is before the colon will be used as the subject of the email that PageGate sends out.
Hope that helps. |
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inbriggs
Joined: 22 Mar 2010
Posts: 10
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| Posted: Thu Mar 25, 2010 8:16 am Post subject: |
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| That's great, thank you! Where should I have found that documented? I looked for it and didn't see it.
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Thu Mar 25, 2010 8:22 am Post subject: |
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I'm afraid that if it is documented at all, it isn't easy to find.
Sorry. |
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Thu Mar 25, 2010 8:38 am Post subject: |
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Additionally, if SEND SUBJECT is checked, and there is nothing in the message body that fits the definition of SUBJECT, PageGate will place the words "Text Message" in the subject field of the SMTP protocol. This helps eliminate the recipient's email system of treating the message as spam. This feature is available with version 5 (yet another reason to upgrade for those of you still running v4)_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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inbriggs
Joined: 22 Mar 2010
Posts: 10
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| Posted: Thu Mar 25, 2010 11:18 am Post subject: |
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Thanks for the candor. I've got just one more question then I'll let you be...
What special characters cause problems with Sendpage32.exe?
I'll be sending text from event messages from my systems management platform (BMC Event and Impact Manager) and the message content may have a number of different characters depending on what the source sends.
If you have a list of the special characters that cannot be used, that would help me save a lot of time and limit the amount of testing I would need to do.
Thanks!
Izzy
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OzCom
Joined: 22 Oct 2003
Posts: 1122
Location: US
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| Posted: Thu Mar 25, 2010 11:46 am Post subject: |
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The answer depends primarily on the recipient's wireless carrier - for example, many paging terminals can be kicked into "diagnostic" mode and thereby rendered useless for message processing (until power cycle) by sending a certain string preceded by a "#" or "@"._________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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Tech Support
Joined: 25 Aug 2003
Posts: 4382
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| Posted: Thu Mar 25, 2010 11:47 am Post subject: |
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| All printable characters should be fine (i.e. ASCII codes between 32 and 126 decimal). |
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