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WCFPD



Joined: 23 Jan 2009
Posts: 16

PostPosted: Sun Feb 01, 2009 12:33 pm    Post subject: 550 Authentication required Reply with quote

notepager pro has been working gret no suddenely I get this

2/1/2009 11:28:09 AM Working on message to: Axxx Kxxx from: W.C.F.P.D.
2/1/2009 11:28:09 AM Formatting message
2/1/2009 11:28:09 AM Message contained in single packet
2/1/2009 11:28:09 AM Trying host: mail.wcfpd.net
2/1/2009 11:28:10 AM Connected to: mail.wcfpd.net
2/1/2009 11:28:10 AM Received:220 ns1-stl.ceillinois.com ESMTP Exim 4.60 Sun, 01 Feb 2009 11:27:49 -0600^^
2/1/2009 11:28:10 AM Sent:Ehlo wcfpd.net^^
2/1/2009 11:28:10 AM Received:250-ns1-stl.ceillinois.com Hello adsl-sp4-cdale117.micgi.com [65.171.235.117]^^
2/1/2009 11:28:10 AM Received:250-SIZE 20971520^^
2/1/2009 11:28:10 AM Received:250-PIPELINING^^
2/1/2009 11:28:10 AM Received:250-AUTH PLAIN LOGIN^^
2/1/2009 11:28:11 AM Received:250-STARTTLS^^
2/1/2009 11:28:11 AM Received:250 HELP^^
2/1/2009 11:28:11 AM Sent:Mail From:<W.C.F.P.D.@wcfpd.net>^^
2/1/2009 11:28:11 AM Received:250 OK^^
2/1/2009 11:28:11 AM Sent:Rcpt To:<618xxxxxxx@vtext.com>^^
2/1/2009 11:28:11 AM Received:550 authentication required^^
2/1/2009 11:28:11 AM Closing connection
2/1/2009 11:28:11 AM Sent:Quit^^
2/1/2009 11:28:12 AM Disconnected
2/1/2009 11:28:12 AM Message not accepted
2/1/2009 11:28:12 AM Permanent failure. Message will not be retried



it did it first thing this morning, so I waited a while then it worked ok, now it is doing this again,

any ideas?


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Sun Feb 01, 2009 12:47 pm    Post subject: Reply with quote

Looks like yout IT depertment is making mailserver changes - could be due to A/V updates. Try using a relay server



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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WCFPD



Joined: 23 Jan 2009
Posts: 16

PostPosted: Sun Feb 01, 2009 1:07 pm    Post subject: Reply with quote

Relay server is what I have been using. ...I AM The IT department LOL


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WCFPD



Joined: 23 Jan 2009
Posts: 16

PostPosted: Sun Feb 01, 2009 1:39 pm    Post subject: Reply with quote

hhhhhmm well it is working again now......strange


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Sun Feb 01, 2009 1:44 pm    Post subject: Reply with quote

Is your internet connection Verizon DSL by any chance? I have seen those symptome before with that configuration



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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WCFPD



Joined: 23 Jan 2009
Posts: 16

PostPosted: Sun Feb 01, 2009 4:17 pm    Post subject: Reply with quote

it is a private company but basically they resell verizon DSL, I just sent out a bit ago to 38 people....and 8 of them failed, is there a fix for the verizon dsl thing or is it just a crap shoot?.....



.also...I know this is going to come up, I have some guys who are altel and now verizon wireless is buying them, will the altel settings stay the same ot too early to tell?


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Sun Feb 01, 2009 4:25 pm    Post subject: Reply with quote

38 recipients? I bet it took a while. You really should consider PageGate - that is the system we have installed for numerous Public safety agencies nationwide. For Verizon (vtext.com) - you'd be better off using TAP in place of SMTP - it is FAR more reliable. Regarding the AllTel merger - there will be no changes for the forseeable future



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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WCFPD



Joined: 23 Jan 2009
Posts: 16

PostPosted: Sun Feb 01, 2009 4:27 pm    Post subject: Reply with quote

what all would I need for page gate and what are costs involved?




uuummmm there may be changes, the interesting thing is I juust looked....all the verizon messages went fine,,,,,it was the ALTEL ones that all failed


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WCFPD



Joined: 23 Jan 2009
Posts: 16

PostPosted: Sun Apr 05, 2009 1:55 pm    Post subject: Re: 550 Authentication required Reply with quote

WCFPD wrote:
notepager pro has been working gret no suddenely I get this

2/1/2009 11:28:09 AM Working on message to: Axxx Kxxx from: W.C.F.P.D.
2/1/2009 11:28:09 AM Formatting message
2/1/2009 11:28:09 AM Message contained in single packet
2/1/2009 11:28:09 AM Trying host: mail.wcfpd.net
2/1/2009 11:28:10 AM Connected to: mail.wcfpd.net
2/1/2009 11:28:10 AM Received:220 ns1-stl.ceillinois.com ESMTP Exim 4.60 Sun, 01 Feb 2009 11:27:49 -0600^^
2/1/2009 11:28:10 AM Sent:Ehlo wcfpd.net^^
2/1/2009 11:28:10 AM Received:250-ns1-stl.ceillinois.com Hello adsl-sp4-cdale117.micgi.com [65.171.235.117]^^
2/1/2009 11:28:10 AM Received:250-SIZE 20971520^^
2/1/2009 11:28:10 AM Received:250-PIPELINING^^
2/1/2009 11:28:10 AM Received:250-AUTH PLAIN LOGIN^^
2/1/2009 11:28:11 AM Received:250-STARTTLS^^
2/1/2009 11:28:11 AM Received:250 HELP^^
2/1/2009 11:28:11 AM Sent:Mail From:<W.C.F.P.D.@wcfpd.net>^^
2/1/2009 11:28:11 AM Received:250 OK^^
2/1/2009 11:28:11 AM Sent:Rcpt To:<618xxxxxxx@vtext.com>^^
2/1/2009 11:28:11 AM Received:550 authentication required^^
2/1/2009 11:28:11 AM Closing connection
2/1/2009 11:28:11 AM Sent:Quit^^
2/1/2009 11:28:12 AM Disconnected
2/1/2009 11:28:12 AM Message not accepted
2/1/2009 11:28:12 AM Permanent failure. Message will not be retried



it did it first thing this morning, so I waited a while then it worked ok, now it is doing this again,

any ideas?



I ran into this exact same problem today, all messages would fail, could not figure it out, SO.....

I ran the connection wizard just to make sure all the settings were still the same as normal. And they were, after that it worked and sent fine I made NO changes in the setup wizard at all.

is this some sort of issue with notepage pro?


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OzCom



Joined: 22 Oct 2003
Posts: 1122
Location: US

PostPosted: Sun Apr 05, 2009 7:42 pm    Post subject: Reply with quote

No - it is an issue with your ISP considering your messages as POTENTIAL spam. That is one of the many reasons why you should NOT rely on SMTP (email) for critical message delivery. You should consider upgrading to PageGate and adding a cellular modem to get around the SMTP limitations



_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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View user's profile Send e-mail Visit poster's website AIM Address Yahoo Messenger MSN Messenger
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