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CA Unicenter NSM Integration FAQ

Send Text and SMS Messages from CA Unicenter

Integrating Computer Associates Unicenter with PageGate

PageGate can be easily integrated with CA Unicenter NSM by using the GetAscii interface's command line integration. 

The first step is to create a directory for the command line executable to reside within. If PageGate is installed on the CA Unicenter NSM system, we recommend creating c:\PageGateData\Unicenter\. 

If PageGate is installed on a separate system, this can be a directory that you've shared on the Unicenter system or it can be a directory you've shared on the PageGate server for Unicenter to reference. However, if GetAscii will be referencing a network resource, you will need to provide a service account to the GetAscii Windows service to allow it permission to access the network location.

Once you have the directory created and accessible from both the PageGate and Unicenter systems, here's what you'll need to do:

1) Open PG Admin.

2) Go to Interfaces - GetAscii - Settings.

3) Set the 'Polling Directory' to the directory you've just created and shared. By default, c:\PageGateData\Unicenter\

4) Check Enabled.

5) Click Apply.

6) When prompted, you do want this enabled for all recipients and groups.

7) Go to Program - Settings.

8) In 'Run on this Server', check GetAscii if it isn't already checked.

9) Click Apply
9a) When prompted for credentials, leave them blank and click Apply again.

Now that we have PageGate ready to accept alerts and notifications from Unicenter, you'll need to define the clients/systems to be monitored. Then you'll need to create an Event/Alarm rule that references 'sendpage32.exe' in the GetAscii integration directory, documentation available here: https://docops.ca.com/ca-spectrum/9-4-1-to-9-4-4/en/managing-network/event-configuration/working-with-events-and-alarms

More specifically, you'll want to reference the "Working with Events and Alarms" and "How to Use Procedures in Event Processing" sections.

The full path to application should be:
<GetAscii Polling Directory\sendpage32.exe

For example, if you're using c:\PageGateData\Unicenter\, your full path would be:
c:\PageGateData\Unicenter\sendpage32.exe

As another example, if you're using \\PGServer01\PageGateData\Unicenter\, your full path would be:
\\PGServer01\PageGateData\Unicenter\sendpage32.exe

The Command Line will need to be formatted as follows:
<GetAscii Polling Directory>\sendpage32.exe <recipient or group> <sender> <message, including Unicenter variables>

For example, let's say you have sendpage32.exe in c:\PageGateData\Unicenter\ and that you want to send a message to the IT_Alerts group from the sender Unicenter with the message "{d "%w- %d %m-, %Y - %T"} A device {m} of type {t} has reported a Firewall trap has occurred. {S 1} contains the name of the last trap sent via fw. - (event [{e}])". You would use this Command Line:

c:\PageGateData\Unicenter\sendpage32.exe IT_Alerts Unicenter {d "%w- %d %m-, %Y - %T"} A device {m} of type {t} has reported a Firewall trap has occurred. {S 1} contains the name of the last trap sent via fw. - (event [{e}])


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