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Company Name: York County Maine
Address: www.yorkcountymaine.gov
Business Description: The York County Emergency
Management Agency is a department of the government
of York County, Maine. Their primary focus is
to provide planning, preparation for, and provide
assistance to communities with disasters of all
kinds.
White Paper/Customer Quote:"The Notepage
software is actually run on servers operated by
the York County Communications Center, the regional
9-1-1 center for York County, Maine. I am the
technician charged with operating the servers."
"We changed from older network paging software
to Notepage after our previous software was discontinued.
After reviewing available software, there were
very few to choose from the offered network-based
paging capability without the need to install
client software. This feature was what sold me
on Notepage. I wanted to incorporate the paging
function in a browser based intranet that required
no special software installation on workstations.
We use the Webpage function in combination with
our intranet server to allow paging from any authorized
user on our computer network, including our mobile
data users. Instead of anyone who needs a page
sent having to call our 9-1-1 dispatchers, they
can send the page themselves. This helps reduce
the demands on our dispatchers so they can do
a better job taking care of emergency calls and
radio traffic."
We currently have 224 recipients in our system.
They vary from our own administrative personnel
to our local Emergency Mangement Agency directors.
One of the primary functions of the paging system
is to "FAN OUT" emergency messages about severe
weather or other threats to our local directors
and a large number of other people quickly. The
alphanumeric pages supplement the voice broadcasts
we do and help get the message out quickly and
accurately. In the future we hope to use some
of the other modules such as the "GetASCII" and
"GetEMAIL" functions to help automate status updates
about our various systems and infrastructure, and
are working on an arragement with one of our paging
carriers to have a direct serial connection to
their paging que. This connection would help ensure
the our pages get to their network even in the
event of a public infrastructure failure that would
take the internet and telephone connections down."
Ben Gore, Technician
York County Communications Alfred, Maine USA
York County PDF Case Study
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York County Emergency Management White Paper
