Q-Tech Communications Company
PageGate Customer Case Study — Manufacturing / Construction / Corporate
Q-Tech Communications, Inc., is a technology outsourcing service provider, focused on the financial industry. Q-Tech’s suite of services include network design and implementation, Data Center design and construction, managed hosting solutions and support, as well as customized Disaster Recovery facilities.
How is PageGate Used?
Some of Q-Tech Communication's alarm systems have legacy communication notifications systems. These systems cannot email or text information. The alarm panels now dials into a modem attached to the PageGate server. With the TAP interface PageGate receives the message and sends out a text message through email and through a cellular modem to all the designated recipients. By receiving both a text and an email for each alarm triggered, it provides redundant notifications and indirectly lets Q-Tech know if they have any issues with either the SMTP server or the cellular modem. Allowing PageGate to handle the incoming alarm panel notifications, Q-Tech can notify personnel faster and better. Allowing the notifications to go to a distribution list of recipients QTech can simultaneously have several individuals notified.
"We have been using PageGate well over 15 years. Once all set up, it just works."
— Penny Pflagler, Q-Tech Communications
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