City of Indianapolis
PageGate Customer Case Study — Public Safety / Law Enforcement
Indianapolis is the twelfth largest city in the United States. The City of Indianapolis handles police, fire, ems communications for Marion county and CAD for Hendricks county in Indiana.
How is PageGate Used?
PageGate is interfaced with the City of Indianapolis' Computer Aided Dispatch (CAD) to send automatic run information or manual messages to Police, Fire, and EMS users. It also receives automated error messages from the radio system and sends to technician's in the field. If an Officer is out of his car the computer in the car CAD will forward Want, Warrant, or plate information to cells using PageGate. Firemen have address and run information on their mobile phones automatically. If they don't know exactly how to get to the location they click the address on the phone will bring up directions. They also use information to get accurate time in reports.
"PageGate has been a great asset to public safety for a number of years now. Last year we sent 3.6 million pages using PageGate — it gets messages out quickly and reliably. Support is quick to answer when problems occur."
— Bob Young, City of Indianapolis
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