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How to Integrate with Solarwinds Orion with NotePager Pro Video Tutorial

How to Integrate with SolarWinds Orion with NotePager Pro to Send Alerts


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How to Integrate with SolarWinds Orion with NotePager Pro Transcript for Video:
Welcome the video tutorial on how the Solarwinds Orion Platform can be integrated with NotePager Pro to send alerts.

It’s important to understand how the integration happens, so let’s go over that first.

Solarwinds talks to NotePager Pro by submitting information to NotePager Pro’s command line executable. It's also important to note that there are two trigger actions in the Solarwinds Orion Platform that you can use:
Dial Paging or SMS Service
Execute an external program

The "Dial Paging or SMS service" trigger action tells the Network Performance Monitor to look in the local Windows registry of the Solarwinds server for some very, very specific entries written by NotePager Pro. To use this trigger action, NotePager Pro must be installed on the Solarwinds server as, again, this trigger action references the local windows registry on the Solarwinds server.

The "execute an external program" trigger action is a method of manually configuring the command lines that are automatically configured by the "Dial Page or SMS Service" trigger action. So, if you don't have NotePager Pro installed on the Solarwinds server, it's still entirely possible to integrate the two programs by sharing the NotePager Pro directory on the network to provide the Solarwinds server access to it. However, it takes far more effort to manually construct what's automatically provided with the "Dial Page or SMS Service" trigger action. Due to this, we recommend installing NotePager Pro on the Solarwinds server - you can save yourself a lot of time and effort in your alert configuration.

So, now that we've gone over the basics, here's how to set it up in practice.

You’ll first need to install NotePager Pro and configure it to deliver the types of messages you need, like  SMS, email and paging. After configuring your recipients and groups, here’s how to your alerts in Solarwinds.

The first step is to open the Advanced Alert Manager.

In the list of alerts, you can either add a new alert or edit an existing alert. Regardless of which you do, the important part is the Trigger Actions. So, once you can get to the Trigger Actions, click 'Add Action'

If NotePager Pro is installed on the Solarwinds server, select 'Dial Paging or SMS service' and click 'Configure Action'.

Give the action a name, something simple like SMS alert.

Click on the elipses button (...) next to Page Recipients and you should notice that every recipient and group you've configured in NotePager Pro is available to select. Click and drag the recipients that need to be messaged in to the 'Send Page To' column, then click OK.

Enter a sender's name value in the From field. We recommend using Solarwinds.

In the 'Message to send' section, enter the message you wish to deliver, including any Solarwinds variables.

When finished, click Add Action.

If NotePager Pro is NOT installed on the Solarwinds server, you'll need to select the 'Execute an external program' Trigger action, then click 'Configure Action'.

Give the action a name, something simple like SMS alert.

In the 'network path to external program' section, we'll need to configure the full command to pass to NotePager Pro. The command structure will need to look like this:
\\<machinename>\<directory>\npp.exe <recipient> <sender> <message, including Solarwinds variables>

For example, let's say that NotePager Pro is installed on a machine named NP01, that its shared directory is NotePager Pro and that we want to send a message to the it_alerts group from the sender Solarwinds and that the message should say "Node ${N=SwisEntity;M=DNS} is down", this is the command you would use:

\\NP01\NotePager Pro\sendpage32.exe it_alerts Solarwinds Node ${N=SwisEntity;M=DNS} is down

When finished, click Add Action.
This concludes the video tutorial on how to integrate the Solarwinds Orion Platform with NotePager Pro.

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