SMS and Text Messaging Software for Electric Companies

Text messaging is used a variety of ways by electric companies. Some of the industry specific uses for PageGate include:

- Security Alerts and Emergency Notifications
- Severe Weather Alerts
- Dispatch of Field Personnel and Technicians
- Outage Report Notifications
- Notifications of Power Restoration
- Payment Reminders Alerts
- Notifications of Disruption in Service

- Service Appointement Notifications
- Incident Management Notifications
- Rate Change Alerts
- Routine Staff Communications
- Infrastructure Monitoring and Alerts
- Routine Staff Communication

PageGate is a modular text and SMS messaging gateway. PageGate is used by electric companies a variety of ways to save both time and money. PageGate can be used internally to dispatch technicians and field service engineers, as well as to communicate the status of outages to the community.

SMS messages can be sent from workstations on a network, via web pages, from within existing software applications. PageGate is modular and can be scaled to meet the size of the electric company.

PageGate is agnostic, and can send text messages to anyone, anywhere, on any device, at any time.

Electric companies need to have plans in place to respond to critical situations, outages and systems failures. PageGate assists in mobilizing technicians in the event of outages or system failures. Rapid responses, increased communication and incident resolution improves customer service and the customer experience.

When Was the First Text Message Sent?
- Seamless Integration with Almost All Dispatch Applications
- Emergency Notification for Technicians in the Event of Outages
- Detailed Real-time Monitoring and Logging
- Accountability with an Audit Trail
- Increase the Speed of Incident Resolution
- Built-in Redundancy and Failover Capabilities
- Immediate Critical Notifications
- Modular and Scaleable for All Electric Companies
- Message Prioritization
- Seamless Integration with Monitoring Software to Monitor Infrastructure Integrity
- Support for Groups
- Support for On-Call Groups
- Support for Pre-Programmed Messages
- Support for Message Scheduling and Holding
- Support for a Variety of Communication Protocols
- Send to Anyone, Anywhere, Anytime

NotePage, Inc. Customers by Electric Companies

Sampling of NotePage Customers Using Software by Electric Companies

Andover Controls
Applied Power Technologies
Big City Electric
Black River Electric
Bonneville Power Administration
Burlington Electric Department
Central Electric Power Coop
Central New Mexico Electric Coop
Cleveland Public Power
Coastal Electric Cooperative
Drakes Electric
DRS Power & Control Technologies
Florida Power and Light
FPS Electric
Greenville Utilities (white paper)
Houle Electric Ltd
Indiana Michigan Power
Kansas City Power & Light
Knoxville Utilities Board
Light Corporation
M&M Electric Inc
Max Tarr Electrical
Memphis Light Gas & Water
Moon Lake Electric
Municipal Light and Power
Navopache Electric Cooperative
New York Power Authority
Northern Indiana Public Service
Ocala Electric
Omaha Public Power

Pike Electric (white paper)
Power-Tek Electrical Services, Inc.
Pro-Tek Electrical
Puerto Rico Electric Power Authority
Radford Electric Department
Ridgewood Renewable Power
Rochester Gas & Electric
Rosendin Electric, Inc.
S&C Electric Company
Sandridge Energy
Santee Cooper (white paper)
Saudi Electricity Company
Schneider Electric
Skiles Electric
Specialty Lighting Group
Southwest Power Pool
Suncor Energy
Tampa Electric
Togan Electric
Tuscon Electric Power (white paper)
United Electric Cooperative
US Department of Energy
Virginia Tech Electric Service
Wanganui Electrical Services
Water, Gas & Light Commission
Werth Electric, Inc.
West Side Electric Co
Western Farmers Electric Coop

> How Utilities are Using Messaging

NotePage, Inc.
PO Box 296
Hanover, MA 02339