SMS and Text Messaging Software for Cable Companies

Text messaging is used a variety of ways by cable companies. Some of the industry specific uses for PageGate include:

- Security Alerts and Emergency Notifications
- Severe Weather Alerts
- Dispatch of Field Personnel and Technicians
- Outage Report Notifications
- Notification of Service Restoration
- Payment Reminders Alerts

- Notification of Disruption of Service
- Service Appointment Notifications
- Rate Change Alerts
- Infrastructure Monitoring Alerts
- Routine Staff Communications

PageGate is a modular text and SMS messaging gateway. PageGate is used by cable companies a variety of ways, to save both time and money. SMS messages can be sent from workstations on a network, via web pages, from within dispatch software. PageGate can also be used to communicate with customers to improve the subscriber experience. PageGate is modular and can be scaled to meet the size of the cable company. 

PageGate is agnostic, and can send text messages to anyone, anywhere, on any device, at any time.

Cable companies need to have plans in place to respond to critical situations, outages and systems failures. PageGate assists in mobilizing technicians in the event of outages or system failures. Rapid responses, increased communication and incident resolution improves customer service and the subscriber experience.

When Was the First Text Message Sent?
- Seamless Integration with Almost All Dispatch Applications
- Detailed Real-time Monitoring and Logging
- Accountability with an Audit Trail
- Increase the Speed of Incident Resolution
- Built-in Redundancy and Failover Capabilities
- Immediate Critical Notifications
- Modular and Scaleable for All Cable Companies
- Message Prioritization
- Seamless Integration with Monitoring Software to Monitor Infrastructure Integrity
- Support for Groups
- Support for On-Call Groups
- Support for Pre-Programmed Messages
- Support for Message Scheduling and Holding
- Support for a Variety of Communication Protocols
- Send to Anyone, Anywhere, Anytime

NotePage, Inc. Customers by Cable Companies

Sampling of NotePage Customers Using Software by Cable Companies

Cable & Wireless
Cable & Wireless St Kitts & Nevis Ltd
Cable Constructors, Inc.
Comcast (white paper)
Cox Communications
Custom Cable

Frontier Communications
South Shore Cable Construction, Inc.
Spectrum Communications
Time Warner Cable
Time Warner Cable S. Carolina

> How Utilities are Using Messaging

NotePage, Inc.
PO Box 296
Hanover, MA 02339