Carrier Public Gateways

Cell phone carriers used to support an email-to-SMS system as a free, public service but many have stopped supporting and shut down their gateways in recent history. While PageGate supports the ability to send SMTP/Email messages, email-to-SMS systems are not reliable. It is not unusual for messages delivered through this system to it take 12 to 48 hours for to show up on devices and cannot be relied on for critical messaging.

To configure PageGate to send SMTP/Email, there are a few things you'll need to know:

•What SMTP server address can you use?

•On what port should you connect?

•What username and password can PageGate be configured to use for authentication?

•Is OAUTH required?

Once you have the answer to those questions, you're ready to proceed!

Step 1: Configure the Carrier

1)Run PG Admin.
 

2)Right click Carriers, select Add
 

3)Specify the following and click Apply:

Carrier: The name of the carrier.

Protocol: SMTP

Host: The domain (part after the @) of the carrier host. For a list of known hosts, please see the SMTP Delivery section of our site.

Port: Use the port required by your SMTP server

Max Chars: 1000

4)Go to Carriers - YourNewCarrier - Advanced

5)Select 'Deliver through outgoing mail server' and enter your SMTP server address in the 'Relay Server' field. For example, if you use Office365, you would use smtp.office365.com as the relay server address.

6)Specify the required username and password.This will typically be a fully licensed mailbox on the domain of the mail server being relayed through and that email address' password.
 

7)Click Apply
 

8)Go to Carriers - YourNewCarrier - Template
 

9)Specify the following in the 'Settings' section:

From = The value from the username field

EXAMPLE:

From = CAD@youremaildomain.com
 

10) Click Apply.

11) If OAUTH is required, click here and go through the OAUTH configuration steps as well.

Step 2: Create Recipients tied to the Carrier

1) Right click Recipients, select Add.

2)Specify the following:

Full Name: The name of the recipient

Recipient: This field will automatically populate but can be edited and may ONLY contain alphanumeric characters, underscores and dashes.

Type: Normal

Carrier: The recipient's cell phone carrier

Failover: See Failover Scenarios

ID/PIN: 10 digit cell phone number

Max Chars: Specify the number of characters you want the ability to send to this recipient. If this value is higher than the carrier's "Max Chars" value, PageGate will break up long messages in to multiple blocks.
 

3)Click Apply.