Configuring T-Mobile's Enterprise Messaging

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Before a T-Mobile user can receive messages through the T-Mobile Enterprise system, they must enable the Enterprise Messaging feature within the T-Life app on their phone.

1)Install the T-Life app on the phone.

2)Open thee T-Life App

3)Select Manage (Botton Right Corner)

4)Select Line (If Multiple Users on Account)

5)Scroll Down to Benefits

6)Choose Manage add-ons and

7)Scroll to Line Level Services

8)Enable ENT IP Messaging

 

Special Notes for the PageGate Setup:

The best gateways T-Mobile has are not publicly available and you must be given access to them. Please contact T-Mobile sales and ask about the T-Mobile Enterprise/Business messaging SNPP and WCTP gateways for SMS delivery.

 

The following steps are for a 'best practice' configuration where you have access to these gateways. If you have not been granted access to the T-Mobile SNPP gateway, skip to "Step 2" and name the carrier T-Mobile instead of T-Mobile-Backup.

 

 

Step 1: Configure T-Mobile-1st as a delivery method

1)Run PG Admin.

2)Right click Carriers, select Add

3)Specify the following:

Carrier: T-Mobile-1st
Protocol: SNPP
Host: snpp.tmobiz.com
Port: 444
Max Chars: 1000

1)Click Apply

 

Step 2: Configure T-Mobile-Backup as a delivery method

1)Right click Carriers, select Add

2)Specify the following:

Carrier: T-Mobile-Backup

Protocol: SMTP

Carrier Domain: tmobiz.com

Port: Specify the port required by your SMTP server.

Max Chars: 1000

3)Go to Carriers - T-Mobile-Final - Advanced

4)Select the 'Deliver through outgoing mail server' option and enter your SMTP server address in the 'Relay Server' field.

For example, if you use Office365, you might use smtp.office365.com as the relay server address.

5)Specify the username and password, if required.

6)Click Apply

7)Go to Carriers - T-Mobile-Final - Template

8)Specify the following in the 'Settings' section:

From = The value from the username field

EXAMPLE:

From = CAD@notepage.com

9)Click Apply.

NOTE: If OAUTH is required, please go through the Configuring OAUTH steps as well.

 

Step 4: Configure the failover system

1)Go to Carriers - T-Mobile-1st - Advanced

2)Click the dropdown arrow next to 'Failover' and select: T-Mobile-Backup

3)Click Apply

 

Step 4: Create Recipients tied to the T-Mobile carrier

1) Right click Recipients, select Add.

2)Specify the following:

Full Name: The name of the recipient

Recipient: This field will automatically populate but can be edited and may ONLY contain alphanumeric characters, underscores and dashes.

 

Type: Normal

Carrier: T-Mobile-1st

Failover: See Failover Scenarios

ID/PIN: 10 digit cell phone number

Correct

Incorrect

7818290500

1781829500

Max Chars: Specify the number of characters you want the ability to send to this recipient. If this value is higher than the carrier's "Max Chars" value, PageGate will break up long messages in to multiple blocks.

3)Click Apply.