Creating a Direct Delivery SMTP Carrier

When you have PageGate use direct delivery for SMTP/Email, it has to abide by all of the rules required of a mail server because the program will be functioning as a mail server.

This is incredibly important to note because you will need to configure all appropriate email domain DNS records (A, MX, SPF, DKIM, etc) to to provision the server appropriately.

To use direct delivery, port 25 must be accessible from the PageGate server. If port 25 is not open, you cannot use direct delivery and must use relayed delivery instead.

To determine if port 25 is open for the PageGate server, there is a test you can run with the Telnet Client in Windows or with a program like Putty or Hyperterminal.

After installing the Telnet Client in Windows, click here for the steps to test if port 25 is open.

If port 25 is open AND the public IP address of the PageGate server is part of the SPF record for your email domain, you can configure PageGate to directly deliver SMTP/Email traffic.

1)Right click Carriers.

2)Select Add.

3)Select the SMTP protocol.

4)Enter a name in the Carrier field.

•Note: The 'Carrier Domain' field can be used to save administrators a bit of configuration work on the recipient side of things. As an example, let's say you need to send to a bunch of addresses all on the same domain - you can put that domain here and you don't need to put it in the recipient settings. To be more specific, let's say you're using a service like IamResponding. You could use iaralerts.com in the 'Carrier Domain' field, that way you can just enter the IAR ID in the recipient settings. If not used, this field should be left blank.

5)In the Port field, select: 25

6)In the Max Chars field, enter the maximum number of characters you want to send in a single message. For standard email, set this value to 16000.

•Note: The Carrier Max Chars field determines the number of characters that can be received in a single message. If the recipient Max Chars value is set higher than the carrier Max Chars value, PageGate will break up long messages based on the character limitation in the carrier.
For example, if you have the carrier configured for 160 Max Chars and you set the recipient Max Chars value to 3000, then send a 400 character message to this recipient, PageGate will break up the 400 character count message in to two 160 character messages and one 80 character message. When the device receives the message, it will be prefixed with part 1/3, 2/3, 3/3 to indicate the multi-part nature of the message delivered.

7)Click Apply.

8)Go to Program - Template.

9)In the Settings section, set the InternetDomain =  variable to match the email domain whose DNS records reference the PageGate system's public IP address.

10) Click Apply.

Click here for a list of settings Template Variables that can be used with SMTP Carriers