Public Safety Delivery Services |
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Some SMS delivery services are designed specifically to work with public safety dispatching to provide mapping, geopositional and other key data to first responders.
To use one of these services, you'll take output from a CAD system and pass various data points like call type, address, crossroads and cross-streets to the service. When the service receives that data, they then put it through a field parser to understand what data exists in which field. As a result, these services usually require data to be passed in a consistently structured order.
Typically speaking, the delivery service will work with you to configure their parser but once the parser is configured, it's important that those field positions remain where they are.
Examples:
If your SMS delivery service supports multiple APIs, hosts or delivery methods, you can configure them for failover and redundancy. For more information, see the Failover Scenarios section of the documentation.
For a list of known SMS delivery services, have a look at the Message Aggregators section of our integration page. |