| Top Previous |
|
There are several places to find help on the operation of PageGate. This Help file is one of the best resource for most questions; it can be accessed from the PageGate program group in your Start Menu, or by clicking Help in the PageGate Admin.
Support can also be reached through the NotePage Forum at https://www.notepage.net/forum/
For more information, please visit the support section of our website: https://www.notepage.net/support.htm
NotePage Support is available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time and can be reached by phone at 781-829-0500 x 2 or by email at support@notepage.com
Calls are handled on a first come, first served basis unless you have a priority support service license agreement. Priority support puts your calls and email in to a priority queue for faster response times and comes with many additional benefits.
For more information, please have a look at the priority section of our website at https://www.notepage.net/priority-support.htm
When contacting NotePage's Technical Support Department, please obtain the relevant PageGate Log files and database.
For more information on how to do that, please review the Database and Logging sections of the documentation.
All of PageGate's manuals are also available on in the support section of NotePage's website in HTML, PDF and Rich Text format. (found under the 'Support' section): |