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Backhoe
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 Posted: Mon Jul 26, 2004 10:30 pm Post subject: Preset message corruption |
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My preset messages are corrupted and garbled everyime i close and reopen the application. reboot does not rectify the issue. any other suggestions, short of uninstalling and reinstalling the software completely, because honestly i don't trust the import/export enough to rely on it.
thanks
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Tech Support
Joined: 25 Aug 2003
Posts: 4395
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| Posted: Tue Jul 27, 2004 8:45 am Post subject: |
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Preset messages are stored in a plain text file named "Presets.txt".
Are the entries in that file garbled BEFORE and AFTER using NotePager Pro?
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TimG
Joined: 01 Jun 2005
Posts: 1
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| Posted: Wed Jun 01, 2005 4:13 pm Post subject: |
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Was there ever a fix for this? I have tried this on 3 different computers and when I close the program the messages behind the buttons turn to garbage. I'm using in an emergency room setting with preset message like:
Age:
Diag:
Arrival:
After closing the software and re-opening the messages are all scrambled.
Any ideas
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Tech Support
Joined: 25 Aug 2003
Posts: 4395
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| Posted: Fri Jun 03, 2005 8:08 am Post subject: Check the "Presets.txt" file. |
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Look for the location of the "Preset Msgs File" in the PG Client's setup information ('File' - 'Setup').
What is the location (the default is "C:\Program Files\PageGate Client\Presets.txt")?
Open the text file.
The contents of the file should look like this:
"Prog 1","Age:
Diag:
Arrival: "
"Prog 2",""
"Prog 3",""
"Prog 4",""
"Prog 5",""
What appears in yours?
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