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Notepager pro slow sending of SMS messages

 
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jlbordon



Joined: 30 Jan 2013
Posts: 2
Location: philippines

PostPosted: Thu Jan 31, 2013 2:15 am    Post subject: Notepager pro slow sending of SMS messages Reply with quote

Hi,


Lately Notepager pro is experiencing delayed sending of SMS message, were using notepager to send notification from solarwinds and currently it has 2852 pending SMS message. is there something wrong with notepager or is there a way to speed things up?

thank you...


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Jan 31, 2013 8:52 am    Post subject: Reply with quote

That... is a lot of pending messages. It really depends on what's actually happening as to what the answer to your question is. The first step is to send us the connection log so we can have a look to see if there are any obvious delays. To do that:

1) Open NotePager Pro.

2) Go to View - Dialer Log.

3) Click on the Clipboard button.

4) Open your email.

5) Create a new message.

6) Address it to support at notepage dot com

7) In the subject line, use: Forum Log

8) Paste the log in to the body of the message.



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jlbordon



Joined: 30 Jan 2013
Posts: 2
Location: philippines

PostPosted: Tue Feb 05, 2013 9:15 pm    Post subject: Reply with quote

sorry for the late reply, i will immediately send you the logs as soon as i return at the office. also is it possible that the performance of notepager pro is affected due to over utilization of RAM?


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Tech Support



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Posts: 4041

PostPosted: Wed Feb 06, 2013 8:56 am    Post subject: Reply with quote

Well, technically yes because the over utilization of RAM on a system can affect any program in some strange and unpredictable ways.



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