NotePage, Inc. Forum Index

Group Pages

 
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support
View previous topic :: View next topic  
Author Message
druton



Joined: 16 Oct 2012
Posts: 7
Location: Licking County, Ohio

PostPosted: Mon Oct 22, 2012 1:21 pm    Post subject: Group Pages Reply with quote

OK, Here's a another stumper.
I have a group of recients who will not page as the group but will send individually. The program reports that the interface is not enabled for the recipient. Both Get Ascii and GUI Client are enabled on the settings screen for both the group and the individual people.


Back to top
View user's profile Send e-mail
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Mon Oct 22, 2012 1:33 pm    Post subject: Reply with quote

Can you copy and paste the specific portion of the log immediately before and after the error so we can see it in context?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
druton



Joined: 16 Oct 2012
Posts: 7
Location: Licking County, Ohio

PostPosted: Mon Oct 22, 2012 1:37 pm    Post subject: Reply with quote

OK Here ya go:
==============================================
10/22/2012 12:57:21 PM Processing messages for the group: mon-sta
10/22/2012 12:57:21 PM Message created for group recipient: monroe_iamr
10/22/2012 12:57:21 PM Message scheduled. Recipient: monroe_iamr from: LC911
10/22/2012 12:58:51 PM Processing messages for the group: one_call_-_ft
10/22/2012 12:58:51 PM Message rejected for recipient: john_wieber in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: richards.ed in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: mason_faller_ in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: clark.sarah in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: pierce.joe in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: davis.brian in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: warthman.brandy in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: gowans.susan in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: bryan_nate_han in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: dale_sherwood in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 12:58:51 PM No valid users in group 'one_call_-_ft'
10/22/2012 12:58:51 PM Message Rejected. Recipient: one_call_-_ft from: LC911
10/22/2012 12:58:51 PM Bad message stored in: D:\CADRMS\PageGateData\Logs\badmsg\99086.shd
10/22/2012 12:58:51 PM Processing messages for the group: one_call_-_pt
10/22/2012 12:58:51 PM Message rejected for recipient: john_wieber in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: peters_mandy_uts in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: swearingen..mike in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: stockdale.david in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: baker.samantha in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 12:58:51 PM Message rejected for recipient: miller.tina in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 12:58:51 PM No valid users in group 'one_call_-_pt'
10/22/2012 12:58:51 PM Message Rejected. Recipient: one_call_-_pt from: LC911
10/22/2012 12:58:51 PM Bad message stored in: D:\CADRMS\PageGateData\Logs\badmsg\99088.shd
10/22/2012 1:03:21 PM Processing messages for the group: one_call_-_ft
10/22/2012 1:03:21 PM Message rejected for recipient: john_wieber in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: richards.ed in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: mason_faller_ in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: clark.sarah in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: pierce.joe in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: davis.brian in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: warthman.brandy in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: gowans.susan in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: bryan_nate_han in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: dale_sherwood in group: one_call_-_ft. Interface not enabled for this recipient
10/22/2012 1:03:21 PM No valid users in group 'one_call_-_ft'
10/22/2012 1:03:21 PM Message Rejected. Recipient: one_call_-_ft from: LC911
10/22/2012 1:03:21 PM Bad message stored in: D:\CADRMS\PageGateData\Logs\badmsg\99091.shd
10/22/2012 1:03:21 PM Processing messages for the group: one_call_-_pt
10/22/2012 1:03:21 PM Message rejected for recipient: john_wieber in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: peters_mandy_uts in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: swearingen..mike in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: stockdale.david in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: baker.samantha in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 1:03:21 PM Message rejected for recipient: miller.tina in group: one_call_-_pt. Interface not enabled for this recipient
10/22/2012 1:03:21 PM No valid users in group 'one_call_-_pt'
10/22/2012 1:03:21 PM Message Rejected. Recipient: one_call_-_pt from: LC911
10/22/2012 1:03:21 PM Bad message stored in: D:\CADRMS\PageGateData\Logs\badmsg\99093.shd
10/22/2012 1:25:05 PM Log ping...
10/22/2012 1:40:36 PM Message scheduled. Recipient: ruton.david from: LC911
10/22/2012 2:14:36 PM Processing messages for the group: uts-sta
10/22/2012 2:14:36 PM Message created for group recipient: greenwald.kyle
10/22/2012 2:14:36 PM Message created for group recipient: stout.jessica
10/22/2012 2:14:36 PM Message created for group recipient: evans_mike_uts
=============================================


Back to top
View user's profile Send e-mail
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Mon Oct 22, 2012 2:13 pm    Post subject: Reply with quote

When you try to send those messages, how are you doing it? Via the Client or the GetAscii module? Also, if you go in to the settings of the recipient john_wieber, for example, what modules are enabled for that recipient?



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
druton



Joined: 16 Oct 2012
Posts: 7
Location: Licking County, Ohio

PostPosted: Tue Oct 23, 2012 8:03 am    Post subject: Reply with quote

They are being sent through the client. And yes the interfaces are enabled.
Both Get Acscii and GUI Client are enabled.


Back to top
View user's profile Send e-mail
Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Tue Oct 23, 2012 8:10 am    Post subject: Reply with quote

If you would, please email all of the .log files from the c:\pagegatedata\logs\ folder as well as the pagegate.mdb from c:\pagegatedata\database\ to support at notepage dot com. Something isn't quite making sense and those files should help me understand what and why.



_________________
Tech Support
support@notepage.com
http://www.notepage.net
Back to top
View user's profile
Display posts from previous:   
Post new topic   Reply to topic    NotePage, Inc. Forum Index -> PageGate Support All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2002 phpBB Group
Theme created by Vjacheslav Trushkin