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quyknguyen



Joined: 21 Jan 2010
Posts: 17

PostPosted: Thu Feb 04, 2010 1:20 pm    Post subject: adhoc - error Reply with quote

We have an (adhoc) Ad-Hoc User and when we type the id/phone number then click Apply, we get the error "Run-time error '5': Invalid procedure call or argument" and when we click OK button, it closes the NotePager.

How and where I need to look at and fix this?


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Thu Feb 04, 2010 2:19 pm    Post subject: Reply with quote

an "AD-HOC" recipient should NOT have an id/phone number associated with it. The whole purpose of the "Ad-Hoc" system is to pull destination information from the inbound data stream



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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quyknguyen



Joined: 21 Jan 2010
Posts: 17

PostPosted: Thu Feb 04, 2010 3:10 pm    Post subject: Reply with quote

Here is what we put in the ad-hoc
Recipient = ad-hoc
Full Name = Ad-Hoc User
ID =
Carrier = LVMPD
Forward To =
Max Chars = 400
Notify Code = 777
Alpha = Checked
GUI = Checked
Ad-Hoc = Checked
Drop non-printable characters = Checked

The Carrier and is correct, but still get the error.


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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Thu Feb 04, 2010 3:14 pm    Post subject: Reply with quote

Ok,

I have a few questions:

1) Which version of PageGate re you using?
2) Which interface are you using to create and send messages?
3) I see that you posted the RECIPIENT settings - please also post the CARRIER settings



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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quyknguyen



Joined: 21 Jan 2010
Posts: 17

PostPosted: Thu Feb 04, 2010 3:41 pm    Post subject: Reply with quote

1) NotePager Net v3.13
2) GUI
3)
Carrier = LVMPD
Phone Number = 0
Baud Rate = 9600
Parity = e
Data Bits = 7
Stop Bits = 1
Init String =
Max Chars = 400
Password =
Drop non-printable characters = Checked


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Tech Support



Joined: 25 Aug 2003
Posts: 4041

PostPosted: Thu Feb 04, 2010 4:34 pm    Post subject: Reply with quote

Wow! I didn't think there was anyone still running the 3 series. It's probably over ten years old by now. It isn't really supported any more.

I think the first step would be to upgrade to the latest release of the 3 series. You are running 3.11. The last version of the 3 series was 3.7.

You can download the 3.7 installer from:

http://www.notepage.net/download/npnv3.exe

After you download, you can try installing it yourself, or give us a call to help walk you through it.

The update will have to happen on the server, and on all the workstations running the client program.



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OzCom



Joined: 22 Oct 2003
Posts: 1087
Location: US

PostPosted: Thu Feb 04, 2010 4:41 pm    Post subject: Reply with quote

Additionally - the carrier phone number is currently "0" - that will cause issues ;-)



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Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate
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NotePage Sales
Site Admin


Joined: 23 Apr 2004
Posts: 265

PostPosted: Thu Feb 04, 2010 5:54 pm    Post subject: Reply with quote

You may want to upgrade NotePager Net v3 to PageGate v5 for $150.00.

Please do not order online. For a quote and order information, please email: sales @ notepage.com

Download a free trial of PageGate v5 software (2 recipients enabled and restart every 3-5 days), upgrade instructions, and new features at http://www.notepage.net/pagegate-v5.htm. The upgraded v5 Registration Key is needed to fully register PageGate v5 software.



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