WCTP with ARCH / USA Mobility

[dgpile]

Anyone have WCTP info for Arch / USA Mobility?

I got a new laptop but don't seem to have made notes for setting up internet paging.

I've plugged in the settings that I thought worked as found on the wctp.htm page as shown below.

wctp.wirelesscontrol.net/wctp
wctp.arch.com/wctp

-Jester

_________________
I know enough to know I don't know enough

[Tech Support]

Those are the correct WCTP addresses for Arch/USA Mobility. Are you getting an "Invalid Response From Host" error?

[dgpile]

[quote="Tech Support"]Those are the correct WCTP addresses for Arch/USA Mobility. Are you getting an "Invalid Response From Host" error?[/quote]Yes. I just looked in the NPP.LOG and that is what is shown.

-Jester

_________________
I know enough to know I don't know enough

[Tech Support]

Ah, that being the case, you'll want to update your copy of NotePager Pro to the latest build of the program. There used to be an issue with some WCTP hosts because they'd implemented an updated a newer version of the WCTP protocol and our program didn't have the newer commands. This is fixed in the latest build of NotePager Pro.

All you should have to do is go our website, http://www.notepage.net/ , and click on the Download graphic under the NotePager Pro section in the center of the screen.

After you've downloaded the updated installation, make sure you're NOT running NotePager Pro at the time, then run the installation. It should update the program and solve the problem.

[dgpile]

[quote="Tech Support"]Ah, that being the case, you'll want to update your copy of NotePager Pro to the latest build of the program. There used to be an issue with some WCTP hosts because they'd implemented an updated a newer version of the WCTP protocol and our program didn't have the newer commands. This is fixed in the latest build of NotePager Pro.[/quote]I am running NotePager32. If this version has the same problem will a new download and install correct this problem? Or was this WCTP issue limited to Pro?

-Jester

_________________
I know enough to know I don't know enough

[dgpile]

[quote="dgpile"][quote="Tech Support"]Ah, that being the case, you'll want to update your copy of NotePager Pro to the latest build of the program. There used to be an issue with some WCTP hosts because they'd implemented an updated a newer version of the WCTP protocol and our program didn't have the newer commands. This is fixed in the latest build of NotePager Pro.[/quote]

I am running NotePager32. If this version has the same problem will a new download and install correct this problem? Or was this WCTP issue limited to Pro?

-Jester[/quote]

I take that back. I see upon startup that the app identifies itself as NotePager Pro version 3.0.

I will install Pro and see what happens.

Thanks again,

-Jester

_________________
I know enough to know I don't know enough

[dgpile]

[quote="dgpile"][quote="dgpile"][quote="Tech Support"]Ah, that being the case, you'll want to update your copy of NotePager Pro to the latest build of the program. There used to be an issue with some WCTP hosts because they'd implemented an updated a newer version of the WCTP protocol and our program didn't have the newer commands. This is fixed in the latest build of NotePager Pro.[/quote]

After reinstalling NotePager Pro v. 3 I still fail to connect. Here is latest log file.

1/16/07 9:45:51 AM Dialer Started
1/16/07 9:46:09 AM Dialer Stopped
1/16/07 9:47:54 AM Dialer Started
1/16/07 9:48:11 AM Dialer Stopped
1/16/07 9:52:38 AM Dialer Started
1/16/07 9:53:34 AM ====================================
1/16/07 9:53:34 AM Start connection to carrier: NCC
1/16/07 9:53:34 AM Send using WCTP protocol
1/16/07 9:53:34 AM ------------------------------------------------
1/16/07 9:53:34 AM Working on message to: Karla NCC from: DGP
1/16/07 9:53:34 AM Formatting message
1/16/07 9:53:34 AM Message contained in single packet
1/16/07 9:53:34 AM Sending message
1/16/07 9:53:34 AM Sent:
1/16/07 9:53:34 AM <?xml version="1.0"?>
1/16/07 9:53:34 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
1/16/07 9:53:34 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1">
1/16/07 9:53:34 AM <wctp-SubmitClientMessage>
1/16/07 9:53:34 AM <wctp-SubmitClientHeader submitTimestamp="2007-01-16T14:53:34">
1/16/07 9:53:34 AM <wctp-ClientOriginator senderID="DGP@" />
1/16/07 9:53:34 AM <wctp-ClientMessageControl preformatted="true" />
1/16/07 9:53:34 AM <wctp-Recipient recipientID="8882102152@archwireless.net" />
1/16/07 9:53:34 AM </wctp-SubmitClientHeader>
1/16/07 9:53:34 AM <wctp-Payload>
1/16/07 9:53:34 AM <wctp-Alphanumeric>DGP:Test via internet</wctp-Alphanumeric>
1/16/07 9:53:34 AM </wctp-Payload>
1/16/07 9:53:34 AM </wctp-SubmitClientMessage>
1/16/07 9:53:34 AM </wctp-Operation>
1/16/07 9:53:35 AM Recieved:
1/16/07 9:53:35 AM <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
1/16/07 9:53:35 AM <HTML><HEAD><TITLE>The page cannot be found</TITLE>
1/16/07 9:53:35 AM <META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252">
1/16/07 9:53:35 AM <STYLE type="text/css">
1/16/07 9:53:35 AM BODY { font: 8pt/12pt verdana }
1/16/07 9:53:35 AM H1 { font: 13pt/15pt verdana }
1/16/07 9:53:35 AM H2 { font: 8pt/12pt verdana }
1/16/07 9:53:35 AM A:link { color: red }
1/16/07 9:53:35 AM A:visited { color: maroon }
1/16/07 9:53:35 AM </STYLE>
1/16/07 9:53:35 AM </HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>
1/16/07 9:53:35 AM ^<h1>The page cannot be found</h1>
1/16/07 9:53:35 AM The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
1/16/07 9:53:35 AM <hr>
1/16/07 9:53:35 AM <p>Please try the following:</p>
1/16/07 9:53:35 AM <ul>
1/16/07 9:53:35 AM <li>Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.</li>
1/16/07 9:53:35 AM <li>If you reached this page by clicking a link, contact
1/16/07 9:53:35 AM the Web site administrator to alert them that the link is incorrectly formatted.
1/16/07 9:53:35 AM </li>
1/16/07 9:53:35 AM <li>Click the <a href="javascript:history.back(1)">Back</a> button to try another link.</li>
1/16/07 9:53:35 AM </ul>
1/16/07 9:53:35 AM <h2>HTTP Error 404 - File or directory not found.<br>Internet Information Services (IIS)</h2>
1/16/07 9:53:35 AM <hr>
1/16/07 9:53:35 AM <p>Technical Information (for support personnel)</p>
1/16/07 9:53:35 AM <ul>
1/16/07 9:53:35 AM <li>Go to <a href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>404</b>.</li>
1/16/07 9:53:35 AM <li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr),
1/16/07 9:53:35 AM and search for topics titled <b>Web Site Setup</b>, <b>Common Administrative Tasks</b>, and <b>About Custom Error Messages</b>.</li>
1/16/07 9:53:35 AM </ul>
1/16/07 9:53:35 AM ^</TD></TR></TABLE></BODY></HTML>
1/16/07 9:53:35 AM Invalid response from host
1/16/07 9:53:35 AM Failed Attempt To:Karla NCC Frm:DGP Msg:Test via internet


Thanks,
-Jester

_________________
I know enough to know I don't know enough

[Tech Support]

The trouble you're running into is that you're using the SMTP suffix for the WCTP host. If you'll make sure your recipient's ID/PIN is just the 10 digit pager number instead of the 10 digit number at archwireless.net it should go through just fine.

[dgpile]

[quote="Tech Support"]The trouble you're running into is that you're using the SMTP suffix for the WCTP host. If you'll make sure your recipient's ID/PIN is just the 10 digit pager number instead of the 10 digit number at archwireless.net it should go through just fine.[/quote]

I tried using the 10 digit number and got similar results.

1/16/07 11:05:32 AM ====================================
1/16/07 11:05:32 AM Start connection to carrier: NCC
1/16/07 11:05:32 AM Send using WCTP protocol
1/16/07 11:05:32 AM ------------------------------------------------
1/16/07 11:05:32 AM Working on message to: Karla NCC from: DGP
1/16/07 11:05:32 AM Formatting message
1/16/07 11:05:32 AM Message contained in single packet
1/16/07 11:05:32 AM Sending message
1/16/07 11:05:32 AM Sent:
1/16/07 11:05:32 AM <?xml version="1.0"?>
1/16/07 11:05:32 AM <!DOCTYPE wctp-Operation SYSTEM "http://dtd.wctp.org/wctp-dtd-v1r1.dtd">
1/16/07 11:05:32 AM <wctp-Operation wctpVersion="wctp-dtd-v1r1">
1/16/07 11:05:32 AM <wctp-SubmitClientMessage>
1/16/07 11:05:32 AM <wctp-SubmitClientHeader submitTimestamp="2007-01-16T16:05:32">
1/16/07 11:05:32 AM <wctp-ClientOriginator senderID="DGP@" />
1/16/07 11:05:32 AM <wctp-ClientMessageControl preformatted="true" />
1/16/07 11:05:32 AM <wctp-Recipient recipientID="8882102152" />
1/16/07 11:05:32 AM </wctp-SubmitClientHeader>
1/16/07 11:05:32 AM <wctp-Payload>
1/16/07 11:05:32 AM <wctp-Alphanumeric>DGP:Test page, plumber on scene today.</wctp-Alphanumeric>
1/16/07 11:05:32 AM </wctp-Payload>
1/16/07 11:05:32 AM </wctp-SubmitClientMessage>
1/16/07 11:05:32 AM </wctp-Operation>
1/16/07 11:05:33 AM Recieved:
1/16/07 11:05:33 AM <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
1/16/07 11:05:33 AM <HTML><HEAD><TITLE>The page cannot be found</TITLE>
1/16/07 11:05:33 AM <META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252">
1/16/07 11:05:33 AM <STYLE type="text/css">
1/16/07 11:05:33 AM BODY { font: 8pt/12pt verdana }
1/16/07 11:05:33 AM H1 { font: 13pt/15pt verdana }
1/16/07 11:05:33 AM H2 { font: 8pt/12pt verdana }
1/16/07 11:05:33 AM A:link { color: red }
1/16/07 11:05:33 AM A:visited { color: maroon }
1/16/07 11:05:33 AM </STYLE>
1/16/07 11:05:33 AM </HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>
1/16/07 11:05:33 AM ^<h1>The page cannot be found</h1>
1/16/07 11:05:33 AM The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
1/16/07 11:05:33 AM <hr>
1/16/07 11:05:33 AM <p>Please try the following:</p>
1/16/07 11:05:33 AM <ul>
1/16/07 11:05:33 AM <li>Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.</li>
1/16/07 11:05:33 AM <li>If you reached this page by clicking a link, contact
1/16/07 11:05:33 AM the Web site administrator to alert them that the link is incorrectly formatted.
1/16/07 11:05:33 AM </li>
1/16/07 11:05:33 AM <li>Click the <a href="javascript:history.back(1)">Back</a> button to try another link.</li>
1/16/07 11:05:33 AM </ul>
1/16/07 11:05:33 AM <h2>HTTP Error 404 - File or directory not found.<br>Internet Information Services (IIS)</h2>
1/16/07 11:05:33 AM <hr>
1/16/07 11:05:33 AM <p>Technical Information (for support personnel)</p>
1/16/07 11:05:33 AM <ul>
1/16/07 11:05:33 AM <li>Go to <a href="http://go.microsoft.com/fwlink/?linkid=8180">Microsoft Product Support Services</a> and perform a title search for the words <b>HTTP</b> and <b>404</b>.</li>
1/16/07 11:05:33 AM <li>Open <b>IIS Help</b>, which is accessible in IIS Manager (inetmgr),
1/16/07 11:05:33 AM and search for topics titled <b>Web Site Setup</b>, <b>Common Administrative Tasks</b>, and <b>About Custom Error Messages</b>.</li>
1/16/07 11:05:33 AM </ul>
1/16/07 11:05:33 AM ^</TD></TR></TABLE></BODY></HTML>
1/16/07 11:05:33 AM Invalid response from host


Thanks,
Jester

_________________
I know enough to know I don't know enough

[Tech Support]

Jester,

Are you behind a proxy server? Now that I really look at it, the response you're getting:

1/16/07 11:05:33 AM Recieved:
1/16/07 11:05:33 AM <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd >
1/16/07 11:05:33 AM <HTML><HEAD><TITLE>The page cannot be found</TITLE>

Isn't from the Arch WCTP host, it's from something else.

[OzCom]

Also double check the pager number - your log shows an 888# - Arch's toll free numbers are actually C/F to a local DID# for the pager. Once you obtain the correct "local" pager number - try that as the ID

_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate

[dgpile]

[quote="Tech Support"]Jester,

Are you behind a proxy server? Now that I really look at it, the response you're getting:

1/16/07 11:05:33 AM Recieved:
1/16/07 11:05:33 AM <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd >
1/16/07 11:05:33 AM <HTML><HEAD><TITLE>The page cannot be found</TITLE>

Isn't from the Arch WCTP host, it's from something else.[/quote]

I am at home right now using my SBC/ATT DSL connection.

-Jester

_________________
I know enough to know I don't know enough

[Tech Support]

Can you please post exactly what is in each field on the carrier settings screen for the NCC carrier?

Thanks.

[dgpile]

[quote="Tech Support"]Can you please post exactly what is in each field on the carrier settings screen for the NCC carrier?

Thanks.[/quote]
Protocol: WCTP
HOST: wctp.wirelesscontrol.net/wctp
Port: 80
Max char: 240
Msg Lmt: 0

The TAP settings work fine.

This site was apparently down yesterday but this issue predates that condition.

-Jester

_________________
I know enough to know I don't know enough

[OzCom]

try this in the Host:

wctp.arch.com/wctp

_________________
Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate