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jandafields
Joined: 21 Oct 2008
Posts: 79
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 Posted: Tue Oct 21, 2008 3:39 pm Post subject: Logs??? |
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I am using PageGate 5.0.0.9
In the past, when a page goes out, it would show a log box on the screen with the details (on the server, not the clients). Now, I am unable to find any relevant logs anywhere.
In the programfiles/pagegate directory, there is a log file but it's access time is last month, and it only shows 1 or 2 lines.
There are also several folders named with dates, but they also have mostly 1k logs that mainly say module-started, etc. They are very old, probably not used anymore?
I need to either find these logs, or get them to work again. In PGAdmin, Logging is ENABLED, WRITE TO DISK, DEBUG.
Should there be more detailed logs than what I am seeing?
Another question: Should the .mdb file be constantly modified? It shows the last modified date was last month as well. Does it only change periodically?
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Tech Support
Joined: 25 Aug 2003
Posts: 4395
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| Posted: Tue Oct 21, 2008 3:46 pm Post subject: Re: Logs??? |
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| jandafields wrote: |
| In the past, when a page goes out, it would show a log box on the screen with the details (on the server, not the clients). |
That would be the PageGate Monitor. You can find it in the PageGate program group in your start menu.
| Quote: |
In the programfiles/pagegate directory, there is a log file but it's access time is last month, and it only shows 1 or 2 lines.
There are also several folders named with dates, but they also have mostly 1k logs that mainly say module-started, etc. They are very old, probably not used anymore?
I need to either find these logs, or get them to work again. In PGAdmin, Logging is ENABLED, WRITE TO DISK, DEBUG.
Should there be more detailed logs than what I am seeing? |
Debug is a good level of logging.
To find out the location of the logs, go to the Program - Settings section of the Pagegate Admin. You should see the field "Logs Directory". Your logs will be stored in that directory.
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| Another question: Should the .mdb file be constantly modified? It shows the last modified date was last month as well. Does it only change periodically? |
The database itself is constantly modified, though I'm not sure what would trigger Windows to update the modified date/time stamp on the file.
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jandafields
Joined: 21 Oct 2008
Posts: 79
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| Posted: Tue Oct 21, 2008 4:20 pm Post subject: |
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I found the current log files. However, there are no outgoing pages shown in them. Which log file would show them?
I have:
pagegate.log
pggmail.log
pgdial1.log
pggui.log
pggascii.log
pgsched.log
None of these show any information regarding sending pages.
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Tue Oct 21, 2008 6:42 pm Post subject: |
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are you archiving the logs? It is a setting in admin_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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Tech Support
Joined: 25 Aug 2003
Posts: 4395
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| Posted: Wed Oct 22, 2008 8:18 am Post subject: |
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The pgdial1.log file is the Connector log, it keeps a record of each communication attempt.
If you would, though, run the PageGate Monitor on the server. At the very least, Server, Sched, Client, and Connectors should be green. Are they?
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