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HahnM
Joined: 26 Jun 2008
Posts: 8
Location: Germany
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 Posted: Wed Sep 17, 2008 10:22 am Post subject: PageGate GetMail seems to hang |
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I use PageGate Version 5.0.8 on Windows Server 2003 R2. I quite frequently experience the issue that the GetMail Module seems to hang. In the Monitor it is shown red while it should be green. The Windows Service is running. If I shutdown the PageGate service only GetMail remains "running". If I restart the PageGate service GetMail remains red in the Monitor. If I shutdown the PageGate service and than also manually shutdown the GetMail service and than restart PageGate finalyy GetMail comes back to live collecting all mails which have arrived in the meantime.
What can I do to solve this ?
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Tech Support
Joined: 25 Aug 2003
Posts: 4395
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| Posted: Wed Sep 17, 2008 11:16 am Post subject: |
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| Well, that definitely seems like a misbehaving GetMail/MailServer service. Before I have you do anything, though, how do you use the GetMail module? Do you have it monitor mailboxes on another server, do you have email sent directly to PageGate?
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HahnM
Joined: 26 Jun 2008
Posts: 8
Location: Germany
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| Posted: Thu Sep 18, 2008 1:39 am Post subject: |
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| I use the PageGate Mail server only. So the mails are sent to it directly.
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pwitech
Joined: 13 Oct 2008
Posts: 2
Location: Spokane, WA
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| Posted: Mon Oct 13, 2008 6:59 pm Post subject: GetMail Hangs |
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| I too, am experiencing GetMail issues, hanging, seems to occur after the midnight cleaning. I was running v4, and getting the problem, upgraded to v5, still have the same issues?????
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OzCom
Joined: 22 Oct 2003
Posts: 1123
Location: US
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| Posted: Mon Oct 13, 2008 8:25 pm Post subject: |
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Do you have any antivirus or security software that might be preventing the service to start after the routine maintenance PageGate performs at midnight?_________________ Aaron D. Osgood
Streamline Communications, LLC
* Authorized Notepage, Inc. Development Partner and Re-seller
TEL: 207-518-8455
AOsgood@streamline-solutions.net
Creators of AutoPage Spillman CAD interface for PageGate |
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pwitech
Joined: 13 Oct 2008
Posts: 2
Location: Spokane, WA
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| Posted: Tue Oct 14, 2008 9:48 am Post subject: PageGate GetMail seems to hang |
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| I do not have any anti-virus on the computer
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