Touch Tone Problem

[alex617]

We are trying to get this to work ! My modem answer and phonemail sends digits and that it ! When I look in temp file of ini file there is nothing ! Anyone got any ideals thanks

[Tech Support]

When the modem answers and your phonemail system sends the digits, what appears in your output directory?

Also, what is your output directory? If you're unsure, open the pgttone.ini file in your PageGate program directory and it should have it specified there.

[alex617]

Nothing appears in the output dirctory ! Output dic. goes to temp file ! Empty ! Modem hooked up does answer and when the digits come across from the phonemail system (pagegate hangs up) this is what happens on the phonemail side of it :

Dialing (modem#) .....Waiting for answer...found tone Sil (successful)....Pressing 7228.....waiting for acknowlegdement (successful)....hangup detected (successful)

Does anyone have this with a rolm phonemail system ? Please help thanks !Also I am using the default for ini.file and a us robotics modem !

[alex617]

This is the ini.file that I'm using , I seem to make changes to the file and I dont think that it accepts the changes .

; Initialization for for NotePage's Touch Tone Listener program
;
; This program accepts Touch Tones and creats text files for
; PageGate 's GetAscii interface
;
; This program has been tested to work with voice modems based on
; the Conexant modem chipset, and some USR modems.

[General]
; Run as 'Application' or 'Service'
RunStyle=Application
; Switch run styles: 'True' or 'False'
SwitchStyle=False
; Number of seconds of silence before hangup
;SilenceTimeout=5
; Folder to write message files
DataFolder=c:\temp\
; Extension to use on end of data file
FileExtension=.ttm

[Modem]
; The serial port your modem is attached to
ComPort=6
; AT Commands to init modem
; For Conexant based voice modems: AT&FQ0V1X4S0=1+FCLASS=8
; For USR voice modems: AT&F0Q0V1X4S0=0#CLS=8
InitString=AT&FQ0V1X4S0=1+FCLASS=8
; AT Commands sent on ring
; For Conexant based voice modems: AT+VTS={#,5},{#,5},{#,5}
; For USR voice modems: AT#CLS=8A
ConnectString=AT+VTS={#,5},{#,5},{#,5}
; First set of AT Commands sent after connected
; Not used for Conexant based voice modems - leave blank
; For USR voice modems:
ConnectedString1=
; Second set of AT Commands sent after connected
; Not used for Conexant based voice modems - leave blank
; For USR voice modems: AT#CLS=8A
ConnectedString2=

_________________
Alex Navarro
Onsite Services
Sr. Telecom Tech

[Tech Support]

Just to check the most obvious thing, does the c:\temp\ directory exist and is it the directory that your GetAscii module is using for a polling directory?

[alex617]

Yes it does ! GetAscii does poll from that dir. and c:\temp\ dir. exist !

_________________
Alex Navarro
Onsite Services
Sr. Telecom Tech

[alex617]

Is there a sample of what info should be in that temp dir.file !

_________________
Alex Navarro
Onsite Services
Sr. Telecom Tech

[Tech Support]

Well, you should have three sub-directories: good, bad, and process

You should have two executables: sendpage.exe and sendpage32.exe

If the TouchTone module has successfully received any information, you should also see a file (or many files) that end in .ttm (example: temp.ttm, file1.ttm, blahblahblah.ttm)