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jcbrandrup
Joined: 02 Oct 2006
Posts: 5
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 Posted: Sat Jun 21, 2008 8:52 pm Post subject: Warning. Unable to access file/directory |
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Suddenly this unattended message started coming up yesterday. Database is local and the message files are .txt. The messages are available and visable across the network looking at them with explorer.
Tried to redo all the paths with no luck or change. This message is from GetASCII, and started yesterday. The servers are secured not usually accessible.
Any thoughts?
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jcbrandrup
Joined: 02 Oct 2006
Posts: 5
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| Posted: Sat Jun 21, 2008 9:13 pm Post subject: More on this post |
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| Page Monitor Shows the status of GetAscii as red or not running, While when looking at it through Page Admin, the status is running
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Tech Support
Joined: 25 Aug 2003
Posts: 4407
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| Posted: Mon Jun 23, 2008 8:13 am Post subject: |
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If it's telling you that the GetAscii module is unable to access the file or directory, that means it can't read/modify/delete/whatever something in the polling directory.
Try going into the Services list in Windows and manually stopping the GetAscii service. After you do that, delete, move, or rename all of the messages in that directory that need to be polled - the ones that are, right now, just stuck in that folder.
Once you've done that, restart the Getascii service and I'm betting you won't get any errors. After that, youc an go through your messages one by one and either drop them back into the GetAscii directory or rename them and see which one causes it to choke.
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jcbrandrup
Joined: 02 Oct 2006
Posts: 5
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| Posted: Mon Jun 23, 2008 8:49 am Post subject: |
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| Thank you - that did the trick
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